COML Product Manager II
Sovereign Bank - Massachusetts

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This position is located in Dorchester, MA.

Job Duties

The Commercial Product Manager II is responsible for managing several designated cash management products. For assigned products, major responsibilities include 1) developing and executing strategic and tactical plans to meet market share and revenue goals, 2) monitoring profit margin targets and managing revenue and expense drivers, including
pricing, 3) developing and rolling-out new products and enhancements to existing services, 4) ensuring quality assurance and client contracts, 5) providing ongoing product support and enhancing market visibility and 6) participating in bank-wide conversion projects (eg. bank acquisition and/or system conversion)

The Commercial Product Manager II position differs from the Commercial Product Manager I and III position by number of product(s) assigned, complexity of the products, business
requirements for the products, product life cycle position, and the amount of industry involvement and project management required of the incumbent.

The Commercial Product Manager II is part of Corporate Banking Services group (CBS) and reports to a Commercial Product Management Team Leader.

As required, participates in bank-wide conversion projects (eg. bank acquisition and/or system conversion)

Establishes, executes, evaluates, and monitors the strategic direction of the assigned product(s), creates tactical plans, and develops appropriate funding documents for new products and major enhancements in collaboration with Team Leader and Director.

Includes the development of marketing collateral, service agreements, product training, client implementation, and internal/external communications.

Monitors product revenue and expense, influences the drivers of revenue and expense to meet profitability goals of the assigned product(s). Establishes price points and recommends unit prices.

Oversees quality assurance for assigned product(s) to ensure performance to profitability goals and client satisfaction. Establishes quality indicators and monitors operational performance against established quality factors.

Researches and defines the product and technological requirements of clients, leads with Manufacturing, the development of new products and enhancements to existing services, and initiates all product launch activities for the product(s).

Supports Corporate Banking Services Product Specialists when technical expertise is required. Provides ongoing product support for all business partners, conducts product training, participates in product packaging, promotion, and development of market.


ducation: Bachelors or Equivalent

Experience - At least 5 Years

Advanced degree (MBA) can be counted toward experience. 5+ years of relevant experience in banking, product management & development and project management.

Ability to interact skillfully with business partners and associates

Ability to manage multiple, complex projects and work in a fast-paced entrepreneurial environment

Ability to pay close attention to details

Ability to understand complex systems and technology processes

Ability to work and thrive in a dynamic, team-oriented environment

Good written and verbal communication skills

In depth knowledge of specific Cash Management products and the overall industry

Motivation and drive to meet continual new challenges

Strong project management and creative thinking skills

Superior analytical skills

Contact Information

James Rhodes

Job ID: 53304


Performs job requirement/responsibilities in compliance with applicable laws and regulations

To express interest in and be considered for a position, please provide your background information and work experience by completing the employment application in its entirety. Incomplete information may result in rejection of your application from consideration.

Santander Bank - 17 months ago - save job - block
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About this company
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Santander Holdings USA is the parent company of Sovereign Bank, which reigns in the Northeast with more than 700 branch locations....