Ramp Duty Manager
Swissport International Ltd. - Washington, DC

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About Us

Swissport, Inc. is the #1 leading Ground Services provider in the world. Employing over 33,000 dedicated professionals, serving over 650 client companies at 185 airport locations in 37 countries on five continents, Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Fueling, Aircraft Maintenance, and Aviation Security. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Consider being a part of an organization that has earned recognition as the Global Aviation Ground Services company for the last eleven consecutive years in a row and Cargo Handling Agent of the Year for the last three consecutive years! Our mission is simple – “To strengthen our number one position.”

Role & Function

Responsible for managing all ramp activities in the assigned area.

  • Perform preventative and break down maintenance
  • Supervises/control staff assignment, reporting and absences
  • Control of staff overtime and compensation
  • Personal presence during the daily operation at the unit concerned
  • Maintains applicable safety and quality standards
  • Maintains, up-date company’s and customer manuals and documentation
  • Maintains and monitors the local emergency plan
  • Maintains and good relations with customers and airport authorities
  • Solves any conflicts and irregularities, and takes appropriate action
  • Attends internal meetings
  • Other duties as assigned by the Ramp Manager
Qualifications Required:
  • Minimum Education: High School or equivalent, Bachelors Degree preferred
  • Minimum Experience - 3 Year of ramp management or supervisor experience
  • Communication Skills - Excellent written and verbal communications in English
  • Special Equipments Training and/or Certifications
  • Technical Requirements – MS Office, Excel, Outlook
  • Leadership skills
  • Ability to deal with conflicts
  • Excellent communication skills
  • Ability to work under pressure
  • Customer focus and quality awareness
Swissport is an Equal Opportunity Employer and supports a Drug-Free Workplace. Additionally, Swissport uses E-Verify to verify employment eligibility upon hire. Please see the following links for additional information.
  • E-Verify participation poster in English
E-Verify participation poster in Spanish

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