ArchFellow, LLC / McDonalds
Position: Secretary / Administrative Assistant
Job type: P art-time with option to become Full-time
Location : Richardson / Dallas, Texas
Salary : $10.00 - $15.00/hour (commensurate with experience)
Benefits : Option to add medical insurance after probationary period
Purpose: Provide personal administrative support to management.
Main Job Tasks and Responsibilities
Prepare and manage professional correspondence, reports and documents. Compiles information by researching sources; gathering and interpreting data; maintaining database information. Implement and maintain effective office systems, including paper and electronic filing systems. Enter monthly data into spreadsheets. Troubleshoot customer complaints in a timely manner; resolve customer concerns cordially and professionally; Relay critical information to appropriate staff and follow up with customers as needed. Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries. Maintains customer confidence and protects operations by keeping information confidentia l. Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Communicate with internal and external contacts in a professional, cordial, and efficient manner –verbally and in writing. Organize and coordinate meetings, conferences, and travel arrangements. Travel between multiple locations to deliver materials as needed. Other duties as assigned.
Critical Success Factors :
Excellent phone and customer service skills, with sensitivity to customer’s concerns; Excellent writing skills; Ability to explain simple as well as complex ideas in a concise, easy-to-understand manner; Competent in Microsoft Office to record data and prepare a variety of reports; Ability to type 45-55 WPM; Ability to establish priorities for timely execution of responsibilities; Completes assigned tasks with accuracy, proficiency, and in a timely manner; Contributes to an effective, professional work environment; Commitment to working with diverse individuals, groups, communities, and organizations; Ability to handle confidential information appropriately; Ability to work well both independently and with direction,; Ability to implement and accept constructive criticism; Must provide own transportation with proof of auto insurance and a valid Texas Driver’s License.
Bilingual in Spanish is a plus. Two to five years related experience working in a professional environment with increasing responsibilities.
Associates Degree (Bachelor's preferred)
Monster - 12 months ago
McDonald's®...Is one of the leading global foodservice retailers with more than 30,000 local restaurants serving 52 million people in mo...