Financial Center Manager I-In-store
Fifth Third Bank - Kettering, OH

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Requirements

GENERAL FUNCTION: Responsible and accountable for directing and administering a bank mart (in-store) with generally less than $30 million in core deposits and generating less than $700,000 in net profit. Ensure that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Provide the public with a team of employee's who are able to service all customer needs either directly or indirectly in a polite, friendly, capable and professional manner. ESSENTIAL DUTIES & RESPONSIBILITIES: SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES & RESPONSIBILITES 1. Sales/Goals Function A. Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. B. Consistently meet and exceed profit, deposit, and loan sales goals as defined by the Regional Manager, actively soliciting the various retail and Bancorp products. C. Oversee the complete consumer loan process. D. Handle the commercial loan process, as prescribed within the financial center environment, by establishing the relationship, determining business needs, making recommendations for those applications passed to the appropriate loan officer and maintaining relationship as appropriate. E. Promote company products and services in the community by making regular outside calls, to assist in the continuing growth of the office and company. F. Provide leadership necessary to ensure that the call lists are actively worked, as well as any other means for obtaining new business and retaining current business is completed. G. Develop and maintain close relationships with assigned business partners, such as Mortgage Loan Officers, Business Banking Officers and Brokerage Representatives, to ensure that established goals for each business line are met. 2. Manager/HR Function A. Set priorities, direct and delegate sales responsibilities to the Relationship Manager(s), and ensure follow through on the completion/implementation of the designated sales activities. B. Set priorities, direct and delegate operational responsibilities to the Customer Services Manager, and ensure follow through on the completion/implementation of the designated operational/risk activities. C. Hold team responsible for the ability to interchange duties as necessary. D. Facilitate effective communications and processes with staff members and within the small/shared office environment to ensure that customer issues can be resolved in the absence of the originating staff member and to maintain a high productivity of all staff members. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent experience required. Two (2) or more years experience in a sales environment preferred; experience in financial industry a plus. Series 6 and annuities license required. Pass lending test requirements to achieve appropriate level of lending authority. Work involves contact with the public, necessitating the ability to present a professional image. Position requires strong verbal and written communications skills. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. Work involves extensive product knowledge for the level of selling and cross-selling performance expected with position. Position requires analytical skills. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader, among the banking center staff, region and business partners. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with subordinates, peers and upper management. Work requires excellent organizational skills and the ability to multi-task and to be flexible. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Fifth Third Bank - 23 months ago - save job
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Fifth Third Bank is The curious bank. We are one of the top-performing banks in the country with a more-than-150-year heritage of success...