Senior Field Technician - Security Systems Service - Cromwell, CT
Siemens Infrastructure and Cities - Cromwell, CT

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Job Family Purpose = Field Service Technician: Coordinates, manages, implements and/or performs service for new equipment installation, equipment, or system repairs.

Performs complex equipment installation; installs control and distribution apparatus such as switches, relays and panels, fastening in place with screws or bolts using hand tools and power tools. Creates connections to various sensors and electrically powered devices; validates connections to power source and/or terminates wiring, mounting of parts and testing connections.
Performs complex System Preparation & Design Coordination: works with engineering group to create and/or verify point database; creates job specific programming via computer for various systems (controls, electronic security systems (ESS), fire systems, mass notification); creates and uploads point database, creates graphics in the Central Processing Unit (CPU).
Network Technologies: verifies point database and programming operations are consistent with scope of work for the intended integration and sequence; backs up data from data servers and/or creates automated backup procedure; troubleshoots and resolves inconsistencies in the functions or sequence of operations; contacts Original Equipment Manufacturer (OEM) for technical support as/when needed; drives issues to resolution. Sets up and configures PC workstations, user interfaces; data servers, IP Networking devices, protocols, routers, switches, mass storage devices and hubs. Confirm proper network performance.
Project Site Communication and Coordination: Schedules with trade contractors to coordinate startup services as needed; coordinates network drops, IP addresses and monitoring tools with customer's IT Department personnel; works with equipment vendors to coordinate communication protocols, encryption, and database requirements for integration to their systems.
Operational Testing, Verification and Acceptance: Runs reports to analyze system operation, works with customer to demonstrate system operation and verify consistency with the contracted scope of work (IE Commissioning Agents or test and balance contractors, others); participates in final inspection and testing; assures customer acceptance; trains customers on system operations. Completes and submits written reports; provides Plans & Control System Documents to engineering for as-built drawings.

Siemens - 17 months ago - save job - block