Store Manager
rue21 - Kingsport, TN

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Overview:
To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.

Responsibilities:
  • Manage a store team of approximately 10 part-time and full-time store associates
  • Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidance
  • Establish, teach, and demonstrate exceptional customer service
  • Provide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers
  • Execute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organization
  • Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
  • Achieve accuracy in executing markdowns, shipping, receiving, and cash control
  • Recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met
  • Coach, confront, and counsel associates to improve performance
  • Participate in the performance counseling of associates, up to termination of associates as required
  • Establish associate work schedules
  • Provide training and succession planning for the store team

Qualifications:
  • Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store
  • Minimum of 1-2 years store management experience required
  • Work a scheduled minimum of 43 hours per week. Weekends, holidays, and minimum of two nights per week are required on a rotational basis
  • Physical Requirements:
-Stand for up to 8 hours

-Carry up to 40 pounds

-Climb and balance on ladders

-Bend at the waist

-Lift up to 40 pounds

-Kneel and squat on the ground

-Reach above the shoulder frequently

Competencies:
  • Business Acumen: demonstrates financial and operational understanding of organizational strategies and applies knowledge to business situations

  • Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication

  • Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand

  • Leadership: demonstrates the ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior

  • Planning and Organizing: effectively creates plan and executes the processes required to achieve the desired outcome in a timely and efficient manner

  • Talent Assessment & Development: demonstrates the ability to manage employee development in a manner that is deliberate and strategic in order to move employees through the organization

rue21 - 14 months ago - save job
About this company
204 reviews
rue comes from the French word for street while 21 embodies the age that everyone wants to be! Inspired by the spirit and style of one of...