Support and assist the Leadership Development Managers in the development, research, and facilitation of MGM Resorts University management training programs i.e. management on boarding, career advancement programs, Diversity Champion Workshop, management development modules, etc. Facilitation techniques will include classroom training, experiential learning, and group facilitation.
Under the guidance of the Leadership Development Manager partners with property training departments and corporate operating divisions to plan, and deliver diversity, leadership, and teambuilding training programs.
Coordinates all training programs with MGM Resorts University to ensure consistency and quality of content and pilots new programs for approval.
Provides administrative support for all course surveys.
Is an active Diversity Champion and models MGM Resorts International leadership behaviors, partners and mentors with other members of the Leadership and OD team, communicates and inspires a vision that is consistent with the Company’s Mission, Vision, Core Values, and competencies.
Sets high performance standards consistent with the MGM Resorts International People Philosophy of Engage, Invest and Inspire.
Assists with online leadership programs, which includes completion certificates, post program focus groups, etc.
Prepares all training manuals and materials needed for university courses.
Administers and conducts train the trainer sessions as requested.
Completes training projects as assigned.
Engages in self-directed work on a daily basis; sets timetables for project completion, prioritizes tasks, and works with minimal supervision.
Advises employees on professional development opportunities, such as courses offered through MGM Resorts University, UNLV, CSN, and on the educational assistance program as well as career advancement programs, etc.
Administration duties, to include classroom scheduling and set-up, materials preparation, and participant tracking.
Regularly updates own skills through ongoing training and formal education.
Performs other job related duties as assigned.
At least 3 – 5 years training/facilitation experience.
At least 3 - 5 years supervisory/management experience.
Ability to build trust and confidence at multiple levels (VP to Frontline Supervisor).
Able to manage multiple tasks and possess attention to detail.
Strong communication skills, executive-presentation presence, strong judgment skill, and basic math skills.
Ability to travel off site and represent MGM Resorts University.
Excellent customer service skills.
Must have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma or equivalent.
Bachelor’s degree in HR or related field.
Strong knowledge of computer software to include MS Word, Excel, PowerPoint, Outlook and/or equivalent.
Must be able to communicate effectively in English, in both written and oral forms.
Additional training or certification in areas such as human performance/improvement/management, adult learning and contemporary learning theory and practices.
Previous experience working in a similar resort setting.
MGM Resorts International - 19 months ago
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