Responsibilities : Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:
Ability to work within established policies, procedures and guidelines.
Identify customer needs and refer financial products and services.
Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.
Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.
Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.
May be required to work Saturdays and or extended hours as needed.
Required Skills :
Minimum of six months customer service experience.
Ability to work effectively as a team member.
Strong oral and written communication skills.
Ability to respond and assist customers with inquiries and/or problem resolution.
Careful attention to detail and time management.
Pass teller pre-employment assessment
Minimum of six months cash handling experience.
Previous experience with cross-selling, upselling, and/or referring products.
Ability to identify customer financial needs, goals and objectives.
Proficiency in basic computer skills.
Previous banking/financial services/teller experience.
Bank of America - 20 months ago
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Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries...