As a Fraud & Loss Analyst II and a member of PNC's Operations group, you will be part of a diversified financial services firm that reflects the needs, values and goals of our customers, employees, communities and shareholders. You will be instrumental in helping to maintain PNC’s reputation for operations excellence in both business applications and new innovations. Your area is responsible for the early detection, control and prevention of losses on customer debit and credit accounts. As an integral part of this dynamic and progressive team, you will review detection reports for patterns and potentially fraudulent activity and assist in analyzing issues related to customer accounts.
PNC is committed to threading integrity, teamwork and customer focus through every aspect of our daily work and performance. You will implement this philosophy as you use defined research procedures to identify and resolve issues and document all of your investigations on each account. Your strong analytical and communications skills will serve you well as you reconcile and summarize fraud losses and correspond about problem resolution with customers and or internal or external service partners.
The successful candidate will have the following qualifications:
High school diploma or equivalent
Minimum 1 year of related experience
Basic PC skills
Good analytical skills
Strong communication skills
PNC Bank - 19 months ago
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