Business Analyst II - Professional Web Design - Gilbert, AZ

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This role will be responsible for supporting our web design agencies by providing data and process analysis in the following areas: (lean process improvements, staffing, operational/product data analysis and projections). In addition, this individual will facilitate and support the requirements gathering process pertaining to systems improvements as needed.

What would you do?

Analyze data-sets, with the focus of breaking down information to uncover patterns and trends

Analyze and report on operational-based metrics, with a focus on main Dept. KPI’s

Assist in the creation and on-going improvements to agency staffing model

Assist in planning and designing business processes; assist in uncovering current inefficiencies/issues and formulating recommendations to improve and support business activities

Analyze information, including oral and written feedback from users, survey responses, and usage statistics to strengthen and validate business model

Partner with our Business Systems team to facilitate requirements gathering sessions to understand customer needs and translate those needs into tangible, consumable requirements by various audiences

Act as a liaison between product and development organizations to build strong relationships and be a central point of contact for projects as needed. Participate in meetings with clients to gather and document requirements and explore potential solutions

Do you have what it takes?

Bachelor’s Degree in Computer Science, IT, Statistics, or Business related degree required

Minimum two (2) years of work experience required; preferably in a business analyst role

Minimum two (2) years of Internet Technology industry experience preferred

Proficient in word processing, spreadsheet and presentation software

Excellent written, verbal and interpersonal communication skills

Strong analytical and problem-solving skills

Able to build strong relationships with management and employees

Ability to work in a team environment with multiple team members

Familiarity with Business Analyst methodologies preferred

Strong attention to detail, accuracy, and problem resolution

Ability to prioritize and work on multiple projects with simultaneous delivery deadlines
in a fast paced environment

Ability to work well in high-pressure situations

Understanding of web-based technologies is a plus

Experience in data-modeling to drive operational and staffing decisions preferred

Experience working with large data-sets, with the focus of breaking down information to uncover and patterns and trends

Experience managing small to medium sized initiatives, and driving for results

Strong product knowledge to efficiently support new feature and enhancement requirements

Strong attention to detail, accuracy, and problem resolution

Ability to prioritize and work on multiple projects with simultaneous delivery deadlines in a fast paced environment

Excellent communication, collaboration, organizational and business partnership skills required

Why is it worth it?

A fun, dynamic and challenging work environment

Competitive base salary and opportunity for additional incentives

100% employer-paid medical, dental, STD, LTD and life coverage for all benefit-eligible Go Daddy employees

Three weeks of paid vacation plus two paid personal days available in your first year of employment

Professional Development and Tuition Reimbursement

Subsidized meals on-site at our Customer Care Centers

Excellent 401(k) plan with company match

Employee Appreciation Initiatives – team building activities and recognition

Why work for us?

2012 FORTUNE 100 "Best Companies to Work For" Honoree. Go Daddy was selected because of its outstanding benefits, compensation, unique perks, diversity and company camaraderie

2011 Alfred P. Sloan Award for Business Excellence in Workplace Flexibility Honoree - Arizona, Iowa & Denver

Inc. 500/5000 Honoree - Go Daddy has been listed eight consecutive years (2004 - 2011) as one of the nation's fastest-growing privately held companies

2011 Deloitte Technology Fast 500 - For a seventh year, Go Daddy has been ranked as one of the fastest growing technology companies in North America

Best Places to Work in the Valley - Go Daddy has been honored as one of the Valley's Best Places to Work for eight consecutive years (2004 - 2011)

Arizona's Most Admired Companies - Go Daddy has been recognized as one of Arizona's Most Admired companies for two consecutive years (2010 & 2011)

Go Daddy Cares - Go Daddy's philanthropic works support a wide variety of charitable and community organizations dedicated to such causes as women and children, domestic violence, child abuse, teenage homelessness, animal shelters, and more. Visit for more information

Go Daddy is proud to be an equal opportunity employer.

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