Under general supervision, performs routine clerical and receptionist duties within a patient care unit.
Organizes, prepares and maintains patient medical records and files. Ensures that documents are properly labeled, posted and contain current information for billing purposes and medical record maintenance. Transcribes orders of physicians and nurses; keep nurses informed of any changes in orders relating to patient care; schedule tests, treatments and services required of ancillary departments. Provides receptionist type coverage for the area: handle routine patient calls, intercom pages, personal callers, route incoming mail and answer routine inquiries. Assists with admissions, transfers and discharges by coordinating, notifying and following-up with the appropriate personnel. Maintains or arranges for repair of equipment. Works with medical records in obtaining medical charts for patients. Assists with inventory needs, ordering, stocking, and distribution of supplies.
One (1) year clerical experience that involved some customer service responsibilities
an equivalent combination of education and experience.
Achieve a score of 20 words per minute on the typing test
Knowledge, Skills and Abilities:
Must be able to work well with others and maintain a professional attitude when dealing with customers. Must be well organized, good in tracking details and skilled at problem solving. Excellent communication skills, both written and orally. Some computer skills.
Physical Requirements (with or without accommodation):
Must be able to climb, kneel, stoop and perform assigned duties under stressful situations. Work may require some lifting and carrying of objects. Requires walking, standing, pushing and pulling.
HCA Inc - 15 months ago