Dealer Account Manager
Westlake Financial - Chattanooga, TN

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About the Company:Westlake Financial Services is a technology-based, privately held finance company that specializes in the acquisition and servicing of near-prime to subprime automotive retail installment contracts. Headquartered in Southern California, Westlake funds contracts through a network of over 12,147 new and used car dealerships throughout the United States. We are the 4th largest auto finance company in the used car segment in CA and we purchase contracts from a national network of 12,147 independent and franchised dealers in 49 states, and services $1.2 billion in assets.POSITION SUMMARY: Responsible for all sales activities in assigned accounts or regions. Manage quality and consistency of product and service delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES: •Present and sell company products and services to current and potential clients. •Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. •Follow up on new leads and referrals resulting from field activity. •Identify sales prospects and contact these and other accounts as assigned. •Prepare presentations, proposals and sales contracts. •Develop and maintain sales materials and current product knowledge. •Establish and maintain current client and potential client relationships. •Prepare paperwork to activate and maintain dealerships •Manage account services through quality checks and other follow-up. •Identify and resolve client concerns. •Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. •Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. •Coordinate company staff to accomplish the work required to close sales. •Develop and implement special sales activities to reduce dealer attrition •Participate in marketing events such as seminars, trade shows, and telemarketing events. •Follow-up for collection of payment (FPD/Titles) •Coordinate shipping schedules and delivery of merchandise and services. •Provide on-the-job training to new sales employees. •Other duties as assigned.
ESSENTIAL KNOWLEDGE, SKILL & LICENSES: •Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. •Ability to persuade and influence others. •Ability to develop and deliver presentations. •Ability to create, compose, and edit written materials. •Strong interpersonal and communication skills. Knowledge of advertising and sales promotion techniques. This is normally acquired through a combination of the completion of a Bachelor's Degree and three to five years of sales or marketing experience. •Visibility requires maintaining a professional appearance and providing a positive company image to the public. •Work requires significant local travel to current and potential clients. This requires the possession of a valid state drivers license. •Work requires willingness to work a flexible schedule and occasional overnight travel. EDUCATION AND/OR EXPERIENCE: •Automotive: Finance and Sales •Previous Rep Experience •Self Motivated •College Degree Preferred MACHINES, OFFICE EQUIPMENT & SOFTWARE: Computer skills are a must. MS Office (excel and word). Significant driving and some overnight travel should be expected.