As a Holiday Retail Sales Associate, you will be an integral part of bringing the magic of Macy's to life during the fast-paced holiday season. Associates in this role perform a number of functions that are critical to offering our customers the best experience when they shop in our store. While all holiday positions require working as part of a team to meet department and store objectives, your individual responsibilities will include keeping the selling floor stocked with merchandise and ensuring that fitting rooms are clear and merchandise returned to the selling floor in addition to demonstrating outstanding selling and customer service skills.
In order to present our customers with the best holiday shopping experience, many of our Holiday Retail Sales Associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Holiday associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!
Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase
Ensuring that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor
Maintaining selling floor presentations, and restocking them as needed
Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties
Ability to work a flexible retail schedule including the day after Thanksgiving, special Big Event days, and the day after Christmas
Available to work a variety of hours, which may include early mornings, evenings, or weekends
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Strong interpersonal and communication skills
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team, and take initiative independent of direct supervision
Previous retail experience preferred, but not required
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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