Client Services Manager, Home Health - Windsor County, Vermont
BAYADA Home Health Care - Windsor County, VT

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We’re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are looking for a Client Services Manager for our Windsor County, Vermont home health team . We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities:

As Client Services Manager you will focus on documentation, tracking and coordination of a caseload of clients. You will assist in growing your office’s profitability through long-term relationship building and follow-up with clients, referral sources, payors and community organizations. You will help maintain effective fiscal management by coordinating the billing and processing of services (entering OASIS documentation) and monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) while partnering with the manager to supervise, support and maintain communicative relationships with field employees. Specific responsibilities include:
  • Entering referral information into the Homecare Homebase database
  • Working with the office Nurse Managers to schedule clinical visits
  • Ensuring home visits are occurring as scheduled
  • Managing productivity of caregivers (RNs, LPNs, HHAs, therapists)
  • Providing customer service to clients and family members on a daily basis
The ideal candidate will be flexible, adaptable, energetic and possess strong follow up skills.

Qualifications:
  • Bachelor's Degree required
  • Prior health care, home care and recruiting experience a plus
  • Some experience with Medicare, OASIS, and CHAP a plus
  • Demonstrated record of strong interpersonal skills and goal achievement
  • Ambition to grow and advance beyond current position
  • Proven communication and PC skills (including solid phone marketing and data entry ability)
Feel the difference higher standards make. EOE.

Bayada - 21 months ago - save job
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Since our founding in 1975, caring for our patients the right way has been at the heart of everything we do at BAYADA Home Health Care. At...