Continuous Improvement | Business Process Manager
The (internal title) Business Process Manager works cross-functionally to determine, design, drive and accomplish measurable cross-functional process improvements in the Company.
Manage strategic top-down projects in a cross functional, dynamic, operating environment. Provide oversight and coordination of tactical projects.
Develop best practices for the implementation of projects including scope identification, project planning, project issues and gaps, cost management, resource management, and project status reporting framework and tools.
Proactively lead the development and integration of formal project management techniques and software development methodologies to provide a consistent methodology for managing complex and/or multiple strategic projects.
Utilize tools to monitor the key project performance indicators including budget, resources, timelines and deliverables.
Document and report project deliverables to senior management and stakeholders, communicating time frame and procedures for accomplishing project goals and allocation of available resources through various phases of the project.
Participate in business case development and prioritization of technology and/or business process driven projects.
Conduct feasibility studies to determine applicability of project idea to strategic business needs.
Develop project scorecards for organizational reporting on project progress.
Train and coach process owners, Continuous Improvement team, and project teams on the process and benefits of project management methodologies and tools to ensure timely completion of projects with expected results.
Initiate post-implementation project reviews; document best practices and lessons learned for project archives.
Lead process improvement initiatives, ensure initiative alignment with forward plan, business vision and strategy.
Participate on cross functional teams to design and implement a methodology focused on continuous process improvement.
Identify areas for improvement that support the goals and objectives of the Strategic Pyramid and annual Forward Plan.
Provide business system analysis and process redesign expertise within business areas and translate business requirements into business system solutions.
Identify likely causes of problems and determine appropriate solutions, weighing advantages and disadvantages of each. Systematically break down complex issues into manageable parts.
Develop and implement metrics and measures for new processes and applications.
Provide thought-leadership to developing ideas for continuous process improvement.
Implement continuous process improvement ideas with and without additional resource support.
Develop communication and change management plans as they relate to continuous improvement processes and projects.
Act as change agent to instill continuous improvement culture and project management discipline throughout the organization.
Build knowledge repository of best business practices, KPI’s, and project management tools and procedures.
TECHNICAL SKILLS :
Education and/or Experience: A Bachelor’s degree and five to seven years of related experience; or a combination of education and experience. 3-5 years of experience within functional focus (sales, supply chain, finance) preferred. Three to five years of SAP knowledge preferred.
Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
Computer Applications Skills: Ability to work in a Windows environment, to work with your department’s business applications and with standard current computer applications.
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IEWC Corp. - 22 months ago