Field Services Manager
Suddath Relocation Systems - Wayne, NJ

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The Suddath Companies, a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services, is searching for a Field Services Manager to join our New York team!

Please visit our website at www.suddath.com/newyork to learn more about our organization.

Responsibilities:
  • Operate a company provided Sprinter van stocked with sales and service documents, materials, supplies, tools and equipment in a designated market territory
  • Site Surveys and Scope of Work Development in designated territory for all product lines and business units, using standard technology platforms and SLA’s
  • Quality Assurance, Safety and SLA Compliance site visits in designated territory for all product lines and business units, using standard technology platforms and SLA’s
  • Service Recovery and Customer Service site visits in designated territory for all product lines and business units
  • Qualified Local Transactional Sales appointment coverage in designated territory for local product lines
  • Sales Opportunity Recognition in designated territory for all product lines and business units; forward leads to local Business Development Manager
  • Van Operator and Service Crew Recruitment in designated territory
  • Van Operator and Service Crew Training in non-peak periods
  • Perform Small “light duty” Services as needed in capacity shortage situations (carton deliveries, equipment deliveries, air shipment deliveries, etc.)
Requirements:
  • High school diploma required; Bachelor’s degree preferred
  • 2+ years experience in moving industry
  • Excellent verbal and written communication skills
  • Ability to prioritize and re-prioritize as situations and needs change throughout the workday
  • Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
  • Strong analytical and problem solving skills
  • Excellent attention to detail and follow through
  • Ability to develop and maintain positive working relationships with internal and external customers
  • Must have valid driver’s license and pass van operator qualification process
Benefits and Perks:
  • Medical/dental/vision insurance
  • 401(k) plan with company match
  • Paid holidays
  • Accrued Paid Time Off starting at 14 days per year
  • Vacation purchase options
  • Company culture committed to giving back to our communities (United Way, MS MudRun, companywide Go-Green initiatives, American Diabetes Association, American Heart Association, Humane Society, Susan G. Komen for the Cure
Suddath is an Equal Opportunity Employer

About this company
19 reviews
As part of Suddath Relocation Systems, a $200 million company with 1,200 employees and established in 1919, Suddath International has become...