Want to be part of the future? Well that all starts right now. West Interactive Corporation is looking for strong, energetic individuals to lead us into the future of speech technology. We specialize in producing voice enabled, customer-centric IT solutions and want you to be part of our team. At West Interactive Corporation you will develop diverse voice, web and Business Intelligence systems, utilizing the latest and greatest technology. Intrigued yet? We are the world's leading provider of outsourced customer contact solutions and voice-related services and we have the best people making it all possible. If you have the motivation to learn, the desire to grow and have quality programming skills then apply today! Come join the West team and be a part of something special.
West Interactive’ s QA organization is looking for an experienced Software Quality Assurance Analyst to join our Infrastructure group.
The ideal candidate is curious, independent, and creative. Responsible for testing enterprise-scale platforms and systems, he or she will employ a variety of testing methodologies to verify that systems meet specification. With little direct supervision, the self-motivated tester will research new technologies, develop test strategies and documentation, and help software engineers identify potential issues in products. Because an effective dialog with many teams and stakeholders is critical to the collaborative process, the tester must also be well-expressed, able to articulate nuanced details about software behavior and patterns.
A quick learner with a strong development background is also preferred – the high-tech nature of the domain often demands creative approaches, custom software, and an intimate understanding of interdependent systems. Automation development efforts are strongly encouraged, and Python is the team's language of choice. Development opportunities include automated regression suites, API frameworks, protocol-level component simulators, and performance test user-agents.
Responsibilities and required skills:
*Design and execute the stages of the testing process, including test plans, strategies, scenarios and procedures for testing infrastructure and platforms.
*Research/investigate identified issues during testing, and then aid developers in resolution.
*Collaborate with other groups involved in project planning, development, testing.
*Hands-on development of reusable test suites and automation.
*Maintain clear documentation, and report testing progress during projects.
*Prioritize multiple tasks effectively and communicate progress well among teams.
Preferred Technical skills:
*Familiarity with open-source software platforms is a must -- Linux or other UNIX, open source languages, etc.
*Development experience in Python preferred, but any solid development background is welcome.
*Experience writing unit/regression test suites.
*Familiarity with client-server systems -- Web APIs, SOAP, SIP messaging, etc.
* Either an Associate's degree in computer science, MIS, or a related field or a Programming Certificate from a recognized institution is required
* A Bachelor's degree in computer science, MIS, or a related field is preferred
* Equivalent work experience in a similar position may be substituted for educational requirements
* Minimum two years experience in business operations with an emphasis on testing or process/procedural documentation required
* Minimum two years programming experience using a standard coding language (e.g., Java, C, C++, HTML, PERL, SQL, etc.) is required
* Minimum two years experience with a testing tool platform (e.g., Winrunner, Test Director, LoadRunner, etc.) required
* Based on area of responsibility and department need: Oracle or Informix certification preferred
Come join the West team and be a part of something special.
West offers competitive wages, impressive comprehensive benefits, ongoing career development and training, and an environment rich in diversity and the freedom to express new, innovative ideas!
If you are interested in this position and meet the minimum requirements, apply online today!
Applications will be accepted through 05/20/2013.
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West Corporation - 11 months ago
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