Patient Registration Specialist I(St. Francis-Shakopee)
Allina Health System - Shakopee, MN

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Introduction

Allina Health is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees, 5,000 physicians and 2,500 volunteers dedicated to meeting the lifelong health care needs of patients and communities throughout Minnesota and western Wisconsin. Allina is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

St. Francis Regional Medical Center, located in Shakopee, Minn., is jointly owned by Allina Health, Benedictine Health System, and Park Nicollet Health Services. It provides a full range of inpatient, outpatient, and emergency care services to more than 115,000 patients each year on a collaborative medical campus with more than 30 other providers. This unique structure enables St. Francis to combine the caring and compassion of a community hospital with the modern medical technology, specialties, and services found in the metro area. St. Francis has 800 employees, 400 physicians and 86 staffed beds.

Responsibilities
  • The Patient Registration Specialist I is responsible for obtaining and disseminating patient demographic, insurance and financial information for all scheduled and unscheduled patients
  • The position is accountable for the accuracy of required billing information. The accuracy is critical to the successful entry into the revenue cycle of St. Francis Regional Medical Center.
  • The Patient registration Specialist I will work with patients and families to secure appropriate financial arrangements
  • The Patient Registration Specialist I will be responsible for providing customer service excellence in a professional manner and will, ultimately, serve as the voice of St. Francis Regional Medical Center
  • This position requires critical thinking skills, a strong work ethic and is essential for the financial well being of St. Francis Regional Medical Center
  • This position may also serve in the role of calling codes and overhead pages depending on assigned shift

Qualifications

Education/Experience:
  • High school diploma or GED, minimum
  • 2 year+ degree preferred
  • 1-2 years general office experience required, preferably in healthcare environment
  • Experience working with customers to gather data
  • Proficiency in use of PC including Word, Excel spreadsheets and Outlook e-mail required
  • Working knowledge of the components of the revenue cycle
  • Working knowledge of health care insurance and ability to utilize web pages to verify insurance eligibility
  • Working knowledge of the electronic medical record preferred
  • Medical terminology knowledge preferred
  • Windows based computer experience and knowledge required
  • Experience working in a high volume, fast paced environment
  • One year customer service experience required, preferably in a healthcare environment
Skills:
  • Excellent customer service and communication skills
  • Excellent phone etiquette
  • Ability to use critical thinking and conflict resolution.
  • Window-based PC skills required, keyboarding, 35-40 wpm (speed and accuracy), utilizing web pages, data entry ability
  • Ability to organize/prioritize work
  • Ability to draw from and utilize numerous data sources
  • Detail oriented
  • Ability to multitask
  • Excellent follow-through skills
  • Knowledge of hospital, regulatory and compliance policies/procedures preferred
  • Knowledge and understanding of insurance payer requirements preferred
  • Medical terminology preferred
  • Critical thinking, resourcefulness, self-motivated, detail oriented, continuous quality improvement/process improvement minded

Pay,Benefits, & Work Schedule
  • Part time position (24 hours/week)
  • Day/Eve Shift
  • Work schedule varies
  • Every other weekend
  • L113 Contract

Location/Community Information

City of Shakopee is located in the southwest corner of the Twin Cities metropolitan area, 23 miles from Minneapolis, on the Minnesota River. Residents of Shakopee enjoy both the atmosphere of a small town and the resources of a thriving metropolitan area. Incorporated in 1857 as a booming river town, today Shakopee is the county seat of Scott County, one of the fastest growing counties in the United States. The city has its own downtown central business district, regional medical center and business park and is home to regional entertainment attractions such as Historic Murphy's Landing, Valleyfair Amusement Park, and Canterbury Park Racetrack.

Shakopee:
  • Located 20 miles Southwest of the Twin Cities
  • Population = 34,000
  • Service Area = 120,000
Community Resource Links:

Community Information School Digger

Explore Minnesota MN Dept of Education

Minneapolis St. Paul Magazine St. Paul Pioneer Press

Twin Cities Living Magazine Star Tribune

Closing Statement

If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EEO / AA

Allina Health System - 21 months ago - save job - copy to clipboard
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Overview: Allina Health is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees,...