Grants Management Analyst - Customer Support
ICF International 178 reviews - Washington, DC

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Technology Management Solutions

Homeland Security and National Resilience

Grants Management Analyst - Customer Support

Washington, DC

About ICF International:
ICF International (NASDAQ: ICFI) partners with government and commercial clients to deliver professional services and technology solutions in the energy, environment, and transportation; health, education, and social programs; and homeland security and defense markets. The firm combines passion for its work with industry expertise and innovative analytics to produce compelling results throughout the entire program life cycle, from research and analysis through implementation and improvement. Since 1969, ICF has been serving government at all levels, major corporations, and multilateral institutions. More than 4,500 employees serve these clients worldwide. ICF's Web site is


The Technology & Management Solutions Group encompasses a broad spectrum of services and solutions around the world including Program Management, Heath Informatics, Human Capital, Communications, Emergency Management, IT and Security. It is one of the largest groups within ICFI. The TMS Group is growing and looking for passionate professionals to compliment the teams and projects that support this dynamic group.

Job Description:
Our Homeland Security and National Resilience line of business is growing and we are currently seeking a Grants Management Analyst to work with our FEMA clients supporting the Grants Preparedness Division (GPD). The Grants Management Analyst will work with an on-site team in support of a Customer Support Center to support the grants administration activities, including grants award processing, records tracking and reporting and customer support activities. This position is located in Washington, DC.

Key Responsibilities:
Grants administration, tracking and reporting

Maintaining official grant files

Customer Service, including managing customer requests through to closure

Tracking and reporting on grants payment and award status

Processing special conditions release of funds

Processing grant adjustment notices

Updating standard operating procedures

Basic :
Bachelor's degree in Business Management or related field

1+ years professional experience

U.S. citizenship with the ability to obtain and maintain a government security clearance

Preferred Skills/Experience:
Experience and understanding of the grants management lifecycle

DHS suitability/badge

Professional Skills:
Excellent verbal, interpersonal and written communication skills

Team player with the ability to work in a fast-paced environment

Demonstrated outstanding level of professionalism in providing support, including ability to exercise good judgment, discretion, tact, and diplomacy

Sound business ethics, including the protection of proprietary and confidential information

Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Ability to be flexible to handle multiple priorities

ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce.

ICF International is an Equal Opportunity and Affirmative Action Employer - M/F/D/V

For a listing of other career opportunities at ICF, please visit our Career Center at

About this company
178 reviews
ICF International—Together for Tomorrow. Working at ICF International means applying a passion for meaningful work with intellectual...