Overpayment Recovery Specialist
West Corporation - Tinley Park, IL

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More than a job

What's the difference between a job and a career?

Passion—and people invested in your success. At West, we love what we do, and we're looking for passionate people like you to join our close-knit team. At West, we're more than just coworkers—we're a team of professionals committed to helping one another succeed. This is more than a job ... it's a career.

As an Overpayment Recovery Specialist in our Tinley Park office, you are responsible for performing a variety of tasks necessary to recover overpaid funds according to established policies and procedures. You will be negotiating payment arrangements according defined parameters. You must comply and be knowledgeable of all federal and state laws governing the collection of accounts. You perform individual case analysis in order to determine the feasibility of settlement and provide recommendations to clients; develop and maintain professional interpersonal communications with internal and external customers; contact consumers via telephone, mail, fax or email, following recovery techniques to arrange payment in full or reasonable payment arrangements. As required, you assist in projects and provide assistance to team members.

To be considered all applicants are required to meet the following minimum qualifications:


* High school diploma or GED required

* Minimum 1 year in medical billing, insurance, recovery, or customer service background required.

* Basic Computer knowledge required.
* Bilingual in English and Spanish (skill may or may not be required dependent upon position that is open)

At West, we offer a variety of benefits to our employees including competitive compensation, comprehensive health coverage, 401(k) retirement plan, tuition assistance, paid holidays, and paid time off.

Check out our opportunities and see the difference a career can make.


You must apply online to be considered. Call 877.264.9989 for application assistance.

Applications will be accepted through 03/13/2013.

West. Achieve more.

AAP/EEO Employer

West Corporation and its subsidiaries participate in E-Verify, a service of the Department of Homeland Security and the Social Security Administration.

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Enterprise technology, by definition, faces the constant challenges of complexity and obsolescence. At West, we are dedicated to delivering...