Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 250 company, Unum helps protect more than 25 million working people and their families in the event of illness or injury.
Headquartered in Chattanooga Tennessee, Unum has significant U.S. operations in Portland, Maine, Worcester, Massachusetts and Glendale, California with 35 field offices nationwide.
Principal Duties and Responsibilities
Maintains up-to-date knowledge of disability contracts, definitions of disability, and return-to-work (RTW) incentives and provisions.
Assesses claimant's disability status and rehabilitation potential on a case-by-case basis. Identifies files for vocational intervention by self-referrals and referrals from the claims teams. Determines the feasibility of providing a wide variety of vocational services such as: Occupational analysis, RTW, job search assistance, vocational assessment, labor market services (LMS) and others as indicated. Clarifies medically supported R&Ls with medical and clinical resources. Develops, implements, and coordinates vocational rehabilitation plans of action.
Provides vocational opinion on occupation(s) and work capacity. To facilitate RTW, provides counseling, analysis and information to all involved parties. Communicates with accounts and/or other employers to identify occupations within the individual's capabilities. Plans and performs vocational RTW rehabilitative services with selected claimants. Supervise services contracted to private rehabilitation companies.
Determines work capacity, compares the full range of occupational demands with medically-supported R&Ls to assist the claims professional in evaluating own-occupation or any-occupation benefit liability. As needed, evaluates the full range of claimant's training, education, and experience with detailed labor market information.
Forms a vocational opinion, utilizes vocational resources which may include the nationally recognized vocational sources, internet, and vocational software to analyze and research jobs, to identify accommodations, to identify occupations, and to identify the availability of jobs within a labor market.
Provides vocational input in claim meetings and leads discussions to facilitate appropriate vocational intervention in collaboration with claims professionals to set claims strategy.
Provides coaching for claims professionals. Partners with claims professionals for RTW opportunities, vocational and occupational analyses, and vocational research. Promotes early assessment and intervention.
Mentors new VRC peers, clinical consultants, and claims partners.
Researches and identifies private vendors for the provision of vocational services. Coordinates and supervises vendors as needed.
Participates in customer tours/visits by making rehabilitation presentations regarding the Unum rehabilitation program to existing and potential accounts.
Advises Director of opportunities to improve contracts to strengthen rehabilitation potential.
Performs other duties as assigned.
Masters Degree in Rehabilitation or a related field or equivalent education, training, and experience.
Rehabilitation certification or certification eligible.
Two to four years experience in vocational rehabilitation management.
Highly skilled in analysis of vocational and claim data, counseling techniques, interpersonal relationships, medical and vocational knowledge, application and interpretation of insurance and legal information, and in oral and written communication.
Must be able to coordinate vocational rehabilitation, comply with contract requirements, and develop clear understanding from the claims area of all contract provisions.
Meets the standards for this position, as defined in the Talent Management framework.
Unum offers world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas.
Unum provides equal employment and advancement opportunities for all employees regardless of a person's race, color, religion, national origin, age, disability, military status, gender, sexual orientation, gender identity or expression.
Unum - 12 months ago