Sr. Systems Engineer - SUSE Partner Engineering
Suse 4 reviews - Provo, UT

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This role is to provide a Partner Engineering, developer services resource and be a technical contact for SUSE hardware and other partners who are using SUSE Linux Enterprise (and related products).

Duties and responsibilities:
  • Position is on-site at the Novell/SUSE Provo campus – minimal travel may be required.
  • Represent partners' engineering issues inside of SUSE.
  • Root cause and help fix partner testing and support problems
  • Track, maintain and support engineering development on partners equipment inside of SUSE.
  • Develop and maintain the SUSE Partner Engineering relationship.
  • Support partner in the testing and submission of YES Certification on partner hardware platforms.
  • Compatibility testing and understanding of PC-based computer hardware and OS's – from netbook to blade server.
  • Ability to follow and hold others to set standards, procedures and policies. Help define and write group polices.
  • Beta testing of OS on hardware platforms. Beta testing of System Test Kit.
  • Proficient at bug entry, tracking and providing technical information.
  • Willingness to see a project to completion, work extra hours (as necessary) to complete projects and do menial tasks to get the job done.

Minimum qualifications:
  • Degree in a Computer Science, EE or equivalent education/experience.
  • Excellent understanding of SUSE Linux and computer hardware components.
  • Strong troubleshooting experience and ability.
  • Minimum of 4 years experience software test/support and partnering.
  • Installation, configuration and troubleshooting experience with current versions of SUSE Linux Enterprise (SLES 10/11, SLED 10/11).
  • Experience and proficiency using web-based applications and standard office applications.
  • Work well in a team/group environment, encourage, motivate, share knowledge and expertise – helping the entire team succeed.
  • Self-motivated, self-starter, work well alone without constant supervision. Proactive.
  • Prioritize and accomplish multiple tasks in an efficient manner.
  • Excellent interpersonal, written and verbal communications in English.
  • Working knowledge of networking technologies, protocols, troubleshooting and configuration.
  • Knowledge of LAN/storage adapters and drivers in the SUSE Linux environment.

Preferred skills:
  • Knowledge of virtualization technologies, both software and hardware.
  • Understanding of the Partner Linux Driver Process (PLDP).
  • Understanding of the software development and technical support processes.



        Skills Required


        About this company
        4 reviews
        SUSE, a pioneer in open source software, provides reliable, interoperable Linux, cloud infrastructure and storage solutions that give...