Program Specialist (Office Automation)
Department of Veterans Affairs - Iowa City, IA

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VacancyID: 622476

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (" I CARE ").

America's Veterans need you!

To find out more, go to .

There is one Part-time position and one Intermittent position, both are Temporary not to exceed 9/30/12.


You must be a U.S. citizen to apply for this job.

You will be subject to a background/suitability investigation.

Designated and/or random drug testing may be required.

NOTE : This is a full-time, TEMPORARY (not-to-exceed 9/30/2012) position. This appointment may be renewed for additional service in accordance with Agency needs. Temporary positions do not offer health or life insurance benefits and may be terminated at any time before the expiration date. The appointment to a temporary position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment.

NOTE: Intermittent employment is defined as non-fulltime employment in which employees serve under an excepted or competitive service appointment without a regularly scheduled tour of duty. A position with an intermittent work schedule is sporadic and unpredictable so that a tour of duty cannot be regularly scheduled in advance.

This is a part-time position (20 hours/week). The salary listed represents full-time employment and will be pro-rated based on the actual number of hours worked each pay-period. Likewise, benefits and time-off accrual will also be prorated and based on your part-time work schedule.

The employee will be assigned to Research and Development Service at the Iowa City Health Care System in Iowa City IA, serving as a Program Specialist (Office Automation). Performing but not limited to the following duties:

Acts as representative of the health research scientist(s) and/or project(s) assigned and is expected to facilitate open and clear communication with staff at other VA Medical Centers, affiliate investigators at the University of Iowa, and patients participating in Rural Health Resource Center and the Center for research in the Implementation of Innovative Strategies in Practice (CRIISP) and the projects within these centers. Troubleshoots and solve research, technical, and administrative problems that arise in the research projects. Coordinates research project activities for investigators that include communicating with and oversees study staff (on site and at other study sites), as well as other interested parties to answer questions, provide information and obtain appropriate involvement on project activities, ensures that R&D Committee/IRB approval is obtained at all study sites, distribution and collection of project materials (questionnaires, training material, status reports, etc), schedules conference calls, coordinates participation of appropriate individuals; determines supply and equipment requirements and arranges with administrative staff, maintains data bases for monitoring/following up on study activities, acts as principal historian of the project, maintaining files of relevant documents, letter, and study results. Submits R&D and Human Subjects applications, obtains current versions of R&D applications, Human Subjects applications, and Informed Consent forms and completes information accurately and entirely for submission to the R&D Committee and the Human Subjects subcommittee. Uses study protocol and other available study materials and consults with other staff to obtain information required to fill these forms out accurately. Recruits patients to studies, initiates identification, determines eligibility, and conducts recruitment and retention of study subjects per study protocol. Administers the process of informed consent to potential study subjects. Uses educational patient-centered and non-coercive methods. Evaluates comprehension arid competence to participate per study protocol. Data collection activities. Assists investigators with the design of data collection instruments. Works with investigators to establish and implement procedures.

Work Schedule: One part-time position, 20 hours per week and one intermittent position.


ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. The English Language proficiency statement appears as on the Assessment Questionnaire.

TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.

SPECIALIZED EXPERIENCE: One year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position. Specialized experience would be experience working with health research projects, troubleshooting and resolving research problems for investigators; recruiting human subjects for research and obtaining human subject's applications for research studies; collecting and entering data, preparing reports; coordinating research project activities, scheduling conference calls, maintaining files and study results. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One full year of graduate level education related to the position which demonstrates the knowledge, skills, and abilities necessary to do the work of this position. OR

Superior Academic Achievement at the GS-7 level (SAA) at the baccalaureate level in the coursework detailed above is fully qualifying. Applicants who wish to apply under this provision must submit proof from their educational institution that they meet one of the criteria listed below. To qualify for SAA, applicants must have completed all the requirements for a bachelor's degree as described above under "Basic Requirements" and meet one of the following:

1. A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study.

2. A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study.

3. Rank in the upper one-third of your class in the college, university or major subdivision.

4. Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies.

NOTE: For a list of recognized honor societies please visit or for more information regarding SAA please visit OR

COMBINATION OF EDUCATION AND EXPERIENCE: Equivalent combinations of education and experience may be fully qualifying.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

Ability to coordinate research projects activities for investigators .
Ability to submit Research & Development and Subjects application.
Knowledge of recruiting patients to studies .
Ability to design data collection instruments.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to ) and required documentation with your application materials. For more information on Veterans' Preference, please visit .

Applicants will be ranked based on four quality groups, as follows:

Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;

Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;

Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and

Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: 601 Highway 6 West
Iowa City, IA 52246

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

Department of Veterans Affairs - 2 years ago - save job - block
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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...