Job Summary: This job is responsible for delivering individual and group on-the-job training to new/current laboratory support staff members to ensure that employees possess the competencies and skills necessary to provide timely, accurate and thorough specimen collection/sample processing and customer service. An incumbent will also perform the work of a Lab Assistant or Patient Service Center Rep as necessary. Essential Duties: Delivers individual and group on-the-job training programs to meet the needs of laboratory support staff as relates to technical laboratory support work. Facilitates staff development by promoting learning experience and tailoring to the needs of individual employees.
Keeps abreast of, and effectively applies, current knowledge of Federal and State compliance issues as they relate to laboratory functions, including CAP, JCAHO, HIPAA, DOH, MSP, ABN. Maintains current orientation program for new employees who are engaged in laboratory support functions at the assigned facilities. Participates in the development of competency assessment tools and ensures that assessments are completed in accordance with established procedures. Participates in the development, maintenance and implementation of standards, procedures and guidelines relating to unit-specific training and employee development; maintains orientation information, training manuals and related teaching aids and/or employee development materials.
Assists Laboratory Compliance Manager to maintain the department education requirements. Conducts education sessions with appropriate laboratory staff regarding new and updated work instructions, processes, system-related issues or compliance concerns. Performs departmental activities in order to maintain basic knowledge of all procedures and processes and apply to training activities. QualificationsEducation: Completion of a Phlebotomy course at a vocational college or equivalent technical school.
Completion of a four-week internship in Phlebotomy in a clinical laboratory setting. Experience: Five years of directly-related work experience (e.g. phlebotomy, specimen processing, insurance collection/data entry, on-the-job training, etc). Training work experience is preferred.
License/Certification: Certification by the State Department of Health as a Health Care Assistant. Certification in Phlebotomy (ASCP, NCA or ASPT) is required within six months of date of hire. Current State Driver's License or evidence of equivalent mobility required. Additional Responsibilities: Demonstrates a commitment to service, hospital values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits Catholic Health Initiatives core values: Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, visitors, staff and the broader health care community. Catholic Health Initiatives and its organizations are Equal Opportunity Employers Job Education Primary Location WA-Tacoma-St Joseph Medical Center * Shift Full Time * Scheduled Hours per 2-week Pay Period 80 * Weekends Required Occasional * Status Full Time
NWJobs - 19 months ago
St. Francis himself may have hailed from Italy, but his followers look after the health of the residents of the South Puget Sound area...