Communications & Community Outreach Manager
Government of the District of Columbia - Washington, DC

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Number of Vacancies: one (1)

Agency: Office of the State Superintendent of Education (OSSE)

Opening date: December 7, 2012

Closing Date: Open Until Filled

First Screening Date: December 21, 2012

Area of Consideration: Open to the Public

"Pay Plan, Series & Grade: MSS-301-14

Salary Range: $88,545.00 - $123,963.00 per annual

Tour of Duty: Monday - Friday
8:15am- 4:45pm

Promotion Potential: No known Promotional Potential

Duration of Appointment: Educational Service "At-WIll" Appointment

Collective Bargaining Unit (Non-Union): This position is not in a collective bargaining unit.


Brief Description of Duties: The Communications & Community Outreach Manager is located in within the Office of the State Superintendent of Education (OSSE), and reports directly to the Director of Performance Planning & Public Engagement. This position is responsible for providing strategic communications leadership in supporting the Office of the State Superintendent of Education (OSSE) in advancing the cause of education in the District of Columbia.
This position is responsible for planning, designing and executing comprehensive, citywide campaigns to convey information concerning the Office of the State Superintendent of Education's programs and services to persons served or affected by such programs and/ or services. In addition, the Communications & Community Outreach Manager is responsible for managing the agency's Intergovernmental Affairs, Community Outreach and Internal/External Communications and reports to the Director of Planning, Performance, and Public Affairs.

Plans and administers multi-faceted, comprehensive, internal and external communications programs. Serves as the primary spokesperson for the Office of the State Superintendent of Education (OSSE), the State Board of Education, and the State Superintendent of Education.

Develops a long-range strategic communications plan to improve and sustain agency missions.
Develops and executes short and long-term marketing, communications, and public relations strategies on behalf of the State Superintendent of Education and OSSE.

Evaluates information problems encountered in communicating the organization's programs. Advises on and recommends specific information activities designed to meet these programs. Analyzes information needs in terms of the public needs to be met and provide s advice on program information problems to program staff.

Works with the State Superintendent and her cabinet; agency departments, the Office of the Deputy Mayor of Education, State Board of Education; and other education stakeholders to strategically position and advance issues of importance to education.

Advises the State Superintendent of Education and cabinet staff on policy matters.
Guides subordinate managers in strategic planning in related areas and assure the implementation of the organizational goals and objectives of the various functions and subordinate activities of the office. Assists the State Superintendent and other key OSSE staff in message development and delivery, with heavy emphasis on writing in numerous formats, presentation development, and planning.


Time-in-Grade Restrictions: Time in grade restrictions must be met by the closing date of this vacancy announcement.

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

Ranking Factors

Submission of Ranking Factors: The following ranking factors will be used in the evaluation process. All applicants MUST respond to the ranking factors. Please respond specifically to the ranking factor(s) by either typing directly into the free form area provided or by pasting from a text document. Please describe specific incidents of sustained achievements from your experience that show evidence of the level at which you are applying. You may refer to any experience, education, training, awards, outside activities, etc. that include the degree to which you possess the job related knowledge, skills and abilities described in the ranking factors. The information given in response to the ranking factors should be complete and accurate to the best of your knowledge. FAILURE TO RESPOND TO ALL RANKING FACTORS WILL ELIMINATE YOU FROM CONSIDERATION.

Ranking Factor #1: Please describe your superior skill in establishing and maintaining effective working relationships with a variety of publics.

Ranking Factor #2: Please describe your extensive skill in analyzing programs and developing recommendations to assist program officials in achieving the information objectives of these programs.

Ranking Factor #3: Please describe your executive management experience overseeing communications programs that include public relations, new media and government affairs on a statewide basis.

Ranking Factor #4: Please describe your experience negotiating and communicating with employee organizations and third parties on issues.

Ranking Factor #5: Please describe your knowledge in developing written materials designed to encourage specialized publics to adopt the organization's education recommendations where such policies have a beneficial economic impact on the affected audiences.

Conditions of Employment

Other Significant Factors (At-Will): At-will employment applies to Management Supervisory Service(MSS). All positions and appointments in the MSS serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.

Physical Effort: sedentary

Working Conditions: Office Environment

Employment Benefits

Employee Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

Promotion Potential: No known promotional potential

Residency Requirement

A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than in the Senior Executive Attorney Service (SEAS), who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Information to Applicants

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of or a plea of guilty to a violation of any criminal drug statute occurring in the workplace.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Other Information: Please be advised that persons appointed to the Educational Service in the OSSE shall serve without job tenure; serve a one-year (1-year) probationary period beginning on the date of hire; and may be terminated without notice or evaluation during the probationary period.

How to Apply

Where to Apply (Judiciary Square): D.C. Department of Human Resources (DCHR) Job Center located in the South Lobby at 441 - 4th Street, NW, Washington, D.C. 20001. All inquiries should be directed to HR Answers at (202) 442-9700.

Contact Information: All inquiries related to employment and job applications should be directed to HR Answers at (202) 442-9700

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore a DC 2000 job application or online job application is required to be submitted.

Closing Statement

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer.

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Job Offers: Official Job Offers are made by the Office of the State Superintendent of Education Human Resources Only.