ELIGIBILITY AND POSITION NUMBER YOU ARE APPLYING FOR MUST BE CLEARLY STATED ON YOUR APPLICATION OR IT MAY NOT BE CONSIDERED. If you require confirmation of receipt of your application, please send certified mail.
Interested individuals should submit a STD 678, Examination and/or Employment Application to the address listed under “Contact Information”. Please indicate your eligibility and reference the position number/location in the “Job Title” section of the application. The STD. 678 can be accessed through the State Personnel Board’s website at www.spb.ca.gov. Applications will be screened and only the most qualified candidates will be scheduled for an interview. Applications WILL NOT be accepted via e-mail.
SROA/Surplus candidates: Please attach a copy of your letter to your application.
Certification/List candidates: Please attach a copy of your exam results to your application.
PLEASE NOTE: Possession of minimum qualifications will be verified prior to interview and/or appointment. If it is determined an applicant does not meet the minimum qualifications, the application will be forwarded to the State Personnel Board for review and the applicant's name may be removed from the eligibility list.
WORK SETTING: The incumbent will function under the minimal supervision of the SSS III Supervisor within the Business Information Systems Project (BIS) performing various SISA duties. The Staff Information Systems Analyst (SISA) is expected to work independently in fulfilling desktop related duties with primary support to the BIS Functional and Technical Team members. The SISA will address complex functions within the BIS unit for service disruption management, service request management and/or project management. These functions include, but are not limited to completing and monitoring incidents/service requests related to desktop and network services, facilitating meetings, identifying and obtaining commitments from personnel with subject matter expertise, and monitoring status of service disruptions, service requests and/or projects.
The common goal of the BIS project is to implement an integrated, standardized, Enterprise Resource Planning (ERP) solution for the Department. The Staff Information Systems Analyst is responsible for the actual migration of database changes and assessing the impact of changes related to the database and other change requests. In addition, the position is responsible for implementing, testing, and promoting change requests and submitting completed change requests.
KNOWLEDGE: This is a journey level position and the SISA must have knowledge of electronic computer systems (software) programming, installation, maintenance and troubleshooting. The SISA serves as the advanced technical specialist performing complex analytical studies and activities on complex IT systems and projects. The SISA must have knowledge of all electronic data processing equipment and its capabilities and interfaces between hardware and software; and has advanced experience in the installation, maintenance, troubleshooting and implementation of complex computer systems.
Knowledge and experience includes Microsoft’s Windows operating system platforms, systems security policies, Telecommunications Control Protocol/Internet Protocol, Dynamic Host Configuration Protocol, Windows Internet Naming Service, Dynamic Naming Service; wide and local area networks; and computing environments from centralized to Client/Server.
The SISA is familiar with remote systems management techniques and products, as well as managing multiple CPU systems, private and public volume management, disk striping and parity, defragmentation measures, memory management, and CPU performance balancing and tuning.
The SISA is also a subject matter expert with three or more of the following special purpose vendor supplied software packages:
? Microsoft’s Exchange messaging application;
? Microsoft’s Internet Information Server;
? McAfee’s virus protection suite;
? Active Directory Network Administration Tool;
? Symantec Ghost Imaging Software;
? Remote Access Tools (e.g., Dameware, MS Remote Desktop, etc.).
LIMITED TERM MAY BECOME PERMANENT
California State Personnel Board - 21 months ago