Business Analyst
UnitedHealth Group - Dallas, TX

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Job Description:
You're empowered to do your best and to be an integral part of projects and programs managed through the Optum Payment Integrity PMO! Join us to perform a wide range of business analysis activities, including, but not limited to:

Primary Responsibilities:
The gathering of business requirements to support operational process improvements and client implementations of OPI payment integrity services.

Gain extensive understanding of UPI business processes and application architecture to serve as a valuable resource for understanding what should be captured to ensure high quality requirements.

Delivering process flows and use cases, both current and future state.

Creation of Business Area Context Diagrams (BACDs) and consulting with Solution Architects as they develop architectural and system process flows.

Leading requirements walk-through sessions to gain consensus resulting and sign off in order to initiate development for technology related projects or the implementation of new or enhanced business processes.

Developing User Acceptance Testing strategies in conjunction with end users.

Directing User Acceptance Testing execution.

Managing defect reporting and resolution of important testing activities performed by business SMEs.


4 – 6 years of business analysis experience in a fast paced, quality-focused environment.

Advanced proficiency in MS Word, Excel, and PowerPoint

Intermediate proficiency in MS Project and Visio

Preferred Assets:
Previous client and company presentation experience, sometimes using the Webex tool for larger or remote audiences.

5+ years of experience in healthcare within UHG or another provider

Six Sigma (Greenbelt, Blackbelt), ISO-9000 or other quality certification

Business process knowledge related to technical applications within UHG-IT and/or OptumInsight would be a differentiator. Examples: Claims Highway, EDI intake, claims adjudication platforms, data warehouses, and operations applications like WOW, Detects, CSI, Safari, Claim Miner,

Knowledge of Payment Cycle Management processes is a plus.

Effective interpersonal influence, collaboration and listening skills.

Exceptional communication skills and experience working across many levels of an organization.

Rigorous attention to detail and follow through.

Ability to support multiple concurrent projects and meet delivery timelines.

Self-motivated professional who can work independently or closely with PMO project and program managers.

OptumInsight is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumInsight is one of the largest and fastest growing health information companies. We specialize in improving the performance of the health system by providing analytics, technology and consulting services that enable better decisions and results. We integrate workflow solutions that deliver data in real-time, and create actionable insights processing health information that relates directly to and affects one in four patients in the U.S, one in every three Medicaid dollars and one in every five emergency room visits. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

What can YOU do with the right information? At OptumInsight, the possibilities and the impact are limitless. No matter what your role is at OptumInsight, you'll be empowered to ask more questions, develop better solutions and help make the health care system greater than ever. It's always fresh. It's always exciting. And it's never been more important.

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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier...