Veneerstone is an industry leader in developing manufactured stone that perfectly matches the appearance, color, and warmth of natural stone while significantly reducing the weight. To ensure this authenticity, we select the most popular styles of natural stone and replicate them by creating a mold of the stones surface. Our goal is to provide the best quality, most unique and most authentic manufactured stone currently available for residential and commercial use. Veneerstone is a sister company to Pavestone, LLC, America's largest and fastest-growing producer of concrete retaining walls, paving stones, and patio products and has served retail, commercial, and contractor markets since 1980. With over 20 production facilities distributing to over 40 states, Pavestone is the rare concrete products company with national scale and brand awareness. Pavestone's 1,600 team members and $200 million in state-of-the-art manufacturing equipment produce quality that defines industry standards. Veneerstone has an immediate opening for highly motivated individuals to grow with us – we offer competitive compensation, terrific benefits, and multi-level advancement opportunities. If you are looking for a job that exposes you to a myriad of responsibilities, and you enjoy multi-tasking, we would like to hear from you. This position primary responsibilities include: Answers a high call volume of customer incoming calls. Gets stock checks for customers going thru the plant employees to give to the customer and salesmen. Assists Customers questions and order status via email/phone. Set up New Customers accounts by processing appropriate paperwork. Process credit applications by requesting trade references from the Vendors listed on the credit application. Showroom assistance with walk in customers and contractors regarding stone colors, applications, sample board requests, pricing,etc. Sales support to outside salesmen. Enter customer orders received daily by 2:00 pm deadline for production. Fax and email order confirmations to customers. Perform quality checks for co-workers orders for errors. Confirm customer pricing with sales and management when needed. Liaison between the salesmen and our customers. Research and resolve various distributors order issues specific to the distributors needs.
This position requires: Customer Service Oriented Microsoft Office Experience Ability to multi-task and handle a quick changing environment Bilingual a plus. Customer Service Experience Please submit resume with salary expectations.Candidates must be drug-free. Veneerstone is an Equal Opportunity Employer.
CareerBuilder - 9 months ago
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