Structured cabling, installation of total integrated voice and data systems, key systems, networks, and wireless. Completes any adds, removals, changes, upgrades and maintenance to service contracts. Installation and maintenance of equipment. Engineering of new projects. Installs Central Office equipment including: iron work, AC, transport equipment, and all infrastructures. Occasionally performs outside plant installation.
A Technician III will be experienced in all aspects of the business. This Technician will have a certified ability in the telephony that is outside the general parameters of installation and technical expertise. In charge of subordinates with a lower level index. Responsible for the start and completion of each project must result in a quality, on time, profitable product that is presented to our customer. A Technician at this level will be personally responsible for maintaining his/her respective certifications unless otherwise negotiated in an employment agreement. Is considered lead worker or 'In Charge.'
Major Responsibilities / Duties
Writing and presenting a method of procedure for our customers' approval.
Staging all the equipment and inventorying material for accuracy.
Assigning specific tasks to subordinates and monitoring their work ethics for efficiency, quality, and safety.
Supervise all starts, breaks, and quitting time.
Responsible for the accuracy in the installation of each and all types of equipment installed.
Tests for completeness of wiring to ensure it is installed correctly
Must coordinate the timely procedures of doing a power cut with the customer within the maintenance window.
Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner.
Completes quality assurance procedure and check the final product for errors.
Ensure the safety, quality, and efficiencies of our crew.
Interfaces with customer contacts on projects and work orders.
Interfaces with the end user (contact person) and coordinates with other vendors for each project when required by customer.
Provides technical support for customer contacts and Technicians on request.
Attends project planning and progress meetings with or without the customer contacts assigned.
Understands, adheres to, and promotes the Environmental, Health & Safety policies of AFL Telecommunications
High school or equivalent. Vocational/Technical Business School desired.
Think critically and problem solve.
Handle confidential/sensitive information with discretion.
Customer service skills.
Must have color vision and good hearing.
Proficient with Microsoft Office and Vendor Specific Software.
Good vision and hearing.
Strong mechanical aptitude.
AFL - 19 months ago