Supervisor Administrative - Mailroom/ Data Entry Operations
MAXIMUS - Westerville, OH

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Supervise the daily operations of the operations/ document control work unit supporting Q2 A dministrators. In a ddition to what is noted below:

Responsible for understanding a nd performing the wide variety of tasks a ssociated with the functions of direct reports.

A ssist in the interview, recruitment a nd retention efforts to a ssure work unit is meeting optimum performance.

Evaluates office production, updates procedures or recommends ways to improve efficiency of workflow.

Develops work schedules a nd a ssigns duties to operations personnel to ensure efficient operation of unit.

Develops a nd implements methods a nd procedures for monitoring work a ctivities.

Provides support a nd a ssistance (coaching a nd counseling) to support staff.

Responsible for ensuring compliance with established corporate standards including evaluating the work a nd performance of team members.

Writes a nnual Performance Evaluations a nd Quarterly Bonus a ssessments with guidance a nd a pproval from

The Ideal Candidate will Possess the Following A dditional Education a nd Experience:

Knowledge of Medicare regulations a nd statutes preferred; strong supervisory skills; experience dealing with culturally diverse populations; a bility to interact courteously a nd effectively with Medicare Plans a nd the Medicare population;

Two years experience in mailroom/ data entry preferred. prior experience supervising in a high-volume operational setting with defined timeliness standards.

MAXIMUS (NYSE: MMS) is a leading health a nd human services a dministrator for governments in the United States, United Kingdom, Canada a nd A ustralia. We deliver a dministrative solutions to improve the cost effectiveness, efficiency a nd quality of government-sponsored benefit programs a cross the globe. Operating under our founding mission of Helping Government Serve the People ®, we have more than 7,000 employees located in more than 220 offices worldwide. MAXIMUS is a n A ffirmative A ction a nd Equal Opportunity employer.

Education Required: A ssociates degree or equivalent experience

Education Preferred: Bachelors Degree from a n a ccredited college or university

Technical Skills / Knowledge Required: Proficient in Microsoft Office (Word a nd Excel)

Subject Matter Expertise/Experience Required: Two years of supervisory or related experience

Subject Matter Expertise/Experience Preferred: Two to five years of supervisory experience in related a rea

Personal/Soft Skills: Excellent organizational, interpersonal, verbal, a nd written communication skills, a bility to perform comfortably in a fast-paced, deadline oriented work environment, a bility to successfully execute many complex tasks simultaneously, a ttention to detail, a nd a bility to work a s a team member, a s well a s independently.

Duties/Responsibilities:
1. Assists the management with department/project objectives

2. Provides ongoing supervision to a ssigned staff

3. Responsible for reporting issues, problems a nd concerns to management.

4. Completes daily a nd weekly reports

5. Helps in the training of new staff

6. A ssists the Manager in preparing presentation schedules a nd staff development plans

7. Compiles a nd a nalyzes weekly statistics

8. Performs other duties a s may be a ssigned by management

MAXIMUS offers a comprehensive benefits package including:
Healthcare Insurance (medical, dental, vision)

Short a nd Long Term Disability Insurance

Life/ A ccident Insurance

Flexible Spending A ccounts (FSA)

401(k) Retirement Plan with company match

Our benefit program a lso includes paid holidays, PTO, tuition reimbursement, a nd supplemental insurance (pet ins., a uto ins., legal plan, long-term care ins, a nd credit union).

MAXIMUS - 20 months ago - save job - block
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MAXIMUS (NYSE:MMS) is a leading health and human services administrator for governments in the United States, United Kingdom, Canada and...