DEPARTMENT: Field Service
REPORTS TO: Service Operations Manager/Coordinator/ Field Service Supervisor
To weld, fabricate, build-up of weldment, machining, boring of construction and mining equipment and parts.
The technician will be dispatched to the customer’s location to inspect the customer’s equipment for salvage possibilities by visual inspection, and by the use of testing, diagnostic and measuring equipment to determine problems or malfunction. Regularly welds and machines parts on frames, work tools, attachments, bores, undercarriage, engines, hydraulic systems, related power train systems, structural repairs and custom fabrication. These repairs must meet or exceed the expectations of the Field Service Supervisor and the Customer. Regularly write detailed and accurate service reports stating the nature of the job and what has been done. Record accurate data, as this relates to measurements of bores, and follow Caterpillar Specifications on maintaining specific requirements of bore diameter measurements.
Regularly reviews data from the troubleshooting and inspection process to record and work up accurate and cost effective job estimates. Regularly reviews data from the troubleshooting and inspection process to work up detailed, cost effective and accurate parts and materials orders. Regularly is required to operate mining and construction equipment. Regularly required to maintain, clean, inspect, perform preventive maintenance on all tools, welding equipment, machining tools and field service truck. Must work with a positive attitude, the spirit of cooperation with managers, supervisors, co-workers and possess strong customer relation skills.
KNOWLEDGE, SKILL AND ABILITY
Field Service Welding and Machinist Technician must be able to read, write and understand English, read and understand parts books, Caterpillar specification information, service manuals, fabrication blueprints, schematics, fabrication blueprints following ANSI, SAE, and/or Caterpillar’s blueprint standards. Must have the ability to hand sketch drawings legibly enough to follow to perform repairs, and help in the estimate process. Have the ability and dexterity to manipulate, control and adjust multiple knobs and controls for machining tools and equipment, in a safe and effective manner. This position will require that the technician possess a welding and machining background, and must have the ability to think and work their through difficult projects and problems. Must have the mechanical ability to be able diagnosis and assess equipment to fabricate repairs. Required to be American Welding Society Certified in D1.1 certification. Must have or have the ability to obtain a valid Class B CDL.
EDUCATION OR FORMAL TRAINING
Field Service Welder and Machinist must have the ability to read and comprehend service literature, complicated and basic measuring tools. Must have a strong aptitude in mathematics, and be able to write meaningful and legible service reports. Must know and understand various types of systems on a large number of different types of equipment, and must be able to use their ability in a meaningful and productive manner during the course of the daily job assignment. Must possess the knowledge and ability to operate field machining tools equipped with computerized and digital controls, have the knowledge and ability to understand and operate tools and equipment such as; Boring bars, Drive motors, Boretech type welders and measuring tools. Must be able to operate and navigate a laptop computer with various software programs and Caterpillar programs.
The Field Welder and Machinist needs to have been exposed to construction and mining equipment through Technical Trade Schools, on the job training, or practical experience as a field welder and machinist. This position will require a D1.1 AWS welding test, and a practical test on machining bores. Must have at least 3 years of proven Field Machining Experience
MATERIAL AND EQUIPMENT DIRECTLY USED
Field Welders and Machinist regularly use: hand wrenches, hammers, impact tools, torque wrenches, screw drivers, basic and advanced measuring tools, overhead hoist, slings and chains, run stick welders, mig welders, tig welders, gas welders, air arc torch welders, tool grinders and numerous other specialized testing, adjusting and measuring equipment. Most often the majority of the above hand tools must be furnished by the employee.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:
In a normal workday a worker must:
1. Walk and /or stand 8-12 hours on a concrete floor in a shop, or in the field that maybe very warm or cold
2. Sit 1-3 hours.
3. 50 lb weight lifting restriction.
4. Use hand for simple grasping, pushing & pulling and fine manipulation.
5. Use feet frequently in repetitive movement.
6. Frequently bend, squat and climb.
7. Have the physical ability to work in any position on a piece of equipment and the stamina to torque
a series of bolts.
8. Be willing to be exposed to grease, oil and dirt.
9. Have and maintain a good and safe driving record.
10. To obtain and keep a commercial drivers license. Must have a valid CDL License
11. Be willing to work in various environments and conditions.
12. Be willing to work overtime, if needed.
13. Be willing to be gone for extended periods of time, spending the nights in motels.
14. May be required to have MSHA training, completion training and site specific hazard training.