Customer Service Representative
Neiman Marcus - King of Prussia, PA

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Neiman Marcus Stores are located in the most affluent markets in the United States with a dominating presence in Florida, California and Texas. From the finest designer and luxury merchandise for men and women to precious jewelry, beauty and home decor, we offer our customers an impeccable and irresistible array of choices. Since 1907, Neiman Marcus has served our discerning and sophisticated customers with gracious and attentive service. Job Summary This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates about questions on their accounts.

Job Duties Learn and operate credit systems, POS systems, sales audit systems, and have working knowledge of the cash office and bank deposit process Processes payments, refunds, and assists customers and employees with account questions Handle all mail order returns Performs additional tasks as required Job Requirements Customer Focus Functional/Technical Skills Personal Learning Technical Learning Conflict Management Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work. To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required. Employment Status Full-Time

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For over a century, The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is...