Quality Assurance Analyst - WFS 816220
ResCare - Honolulu, HI

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Reviews case files to ensure compliance with contractual agreements
  • Implements and enforces quality assurance plans
  • Conducts training
  • Recommends corrective actions, implements corrective action plans, etc.
  • Extensive standing, sitting, computer, phone, and deskwork required; work primarily in a defined office environment with specified hours, although flexible hours may be required
  • Interacts one on one and in groups with individuals from a diverse range of backgrounds
  • Availability for occasional out of office meetings, conferences, and other events may be required; travel may be required.
  • Minimum of 3+ years related experience.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The Requirements listed below are representative of the knowledge, skill and/or ability required.
  • Reasonable accommodations may be made to individuals with disabilities to perform the essential functions:
  • Demonstrate knowledge of quality assurance procedures and federal, state and local workforce Coalition laws and mandates.
  • Experience conducting quality assurance activities, such as planning and conducting case file or records reviews in a workforce or human services environment as a reviewer, monitor or case manager.
  • Demonstrate a working knowledge of computers and knowledge of data management processes.
  • Demonstrate knowledge of eligibility determination processes and filing procedures.
  • Demonstrate good communication, telephone and customer service skills.
  • Be able to use telephone, calculator, copier, and personal computer.
  • Demonstrated ability to conducting training sessions and do presentations.
  • Bachelor’s degree in related field.
  • An equivalent combination of acceptable related experience and or training may be substituted for up to two years of the education requirement on a year for year basis.

  • Requirements
    • Minimum of 3+ years related experience.
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
    • The Requirements listed below are representative of the knowledge, skill and/or ability required.
    • Reasonable accommodations may be made to individuals with disabilities to perform the essential functions:
    • Demonstrate knowledge of quality assurance procedures and federal, state and local workforce Coalition laws and mandates.
    • Experience conducting quality assurance activities, such as planning and conducting case file or records reviews in a workforce or human services environment as a reviewer, monitor or case manager.
    • Demonstrate a working knowledge of computers and knowledge of data management processes.
    • Demonstrate knowledge of eligibility determination processes and filing procedures.
    • Demonstrate good communication, telephone and customer service skills.
    • Be able to use telephone, calculator, copier, and personal computer.
    • Demonstrated ability to conducting training sessions and do presentations.
    • Bachelor’s degree in related field.
    • An equivalent combination of acceptable related experience and or training may be substituted for up to two years of the education requirement on a year for year basis.

    ResCare - 19 months ago - save job - copy to clipboard
    About this company
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    Through its residential, training, and support services, ResCare offers RESpect and CARE to people with physical and mental disabilities....