Job Title: FT Head Grocery Associate - Food Lion
Assist the Grocery Sales Manager in providing quality customer service to our customers through the Grocery Department and making sure policies, standards, and security measures are followed for all departments. Courteous and helpful to customers; engage and interact with customers to create a positive shopping experience. Stock product in accordance with Food Lion safety standards. Maintain Standard Practice Stocking Guidelines. Ensure that department is conditioned according to Standard Practice guidelines. Continually review current Standard Practices to ensure proper Standard Practice execution. Adhere to all company guidelines, policies and standard practices. This description is intended to outline the primary responsibilities, general nature and level of work being performed by associate assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties and competencies.
Ability to reach, stoop, and lift up to 70 pounds needed to stock product.
Ability to push or pull product up to 2000 pounds, using a pallet jack.
Ability to meet production standards established by Food Lion.
Ability to stock, rotate and organize product as needed.
Ability to recognize and maintain proper shelf allocations.
Must be able to use wireless hand held unit and perform register functions.
Must be able to exhibit good customer service skills.
Ability to successfully handle emergency situations that may arise while serving as the management person (e.g. robbery, power outage, shoplifting, etc.).
Must have a basic understanding of the DSD check-in procedures (DSD sign-on, verifying and printing DSD’s, knowledge of verifying counts).
Must have successfully completed Computer Based Training (CBT) and Training Aid courses.
Food Lion, LLC understands that our Customers' desires vary. So we develop differentiated brands, products and services to best meet our...