Product Manager for Internal Tools - Denver, CO

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Company Description: is a Denver-based start-up at the intersection of online education, social communities, and e-commerce. We produce HD-quality classes in quilting, sewing, knitting, cake decorating, and more. The Craftsy platform enables passionate crafters around the world to learn from expert instructors – anywhere, any time – and to easily interact with instructors and classmates as they do. Learn it, make it, and even share it on, by posting projects for inspiration and feedback or selling in our free-to-list indie patterns marketplace. Just over a year old, with 100+ classes and over one million users, Craftsy is already a leader in the online education space – and there’s so much more to come!

Craftsy’s parent company, Sympoz, was founded in May 2010 by an experienced executive team from eBay, Yahoo!, and ServiceMagic. The leadership is strong, and supports every employee in building and moving the company forward each day. We learn on the fly, and respond quickly to user feedback and ideas. The office is fast-paced and fluid, with the long hours start-ups are known for. But we like to have fun, too: like any good start-up, there are video games, rock concerts, and bottomless snacks.

Job Description:
We’re looking for a highly organized, effective and motivated product leader to help us build out robust internal user tools to support key business units, including Online Course Production, Course Presentation, Marketing, Accounting, Content, Customer Support, and eCommerce teams.

Responsibilities Include:
Lead strategy and execution on how best to support complex, business-critical internal processes (e.g. video production workflows, content management systems, time tracking & allocation)
Work closely with Craftsy colleagues to understand their business processes and where technology can help address their areas of pain and help them achieve their goals
Collaborate with Engineering team to define, prioritize and execute a roadmap of internal tools and enhancements to improve efficiency and quality of internal business processes
Manage development process milestones from end-to-end - from defining requirements, to concepting and coding a solution, to QA testing and reporting on results

Proven ability to manage complex, constantly evolving product development projects
Proven ability to collaborate with non-technical teams to build workflow solutions
Demonstrated experience with hands-on product execution required to build and grow a business
Proven analytical skills and enthusiasm for data-driven decision making and resource prioritization
Start-up experience or other experience with accomplishing a lot, quickly, with limited resources
Prefer a candidate with experience in video production or similar creative workflow environment
Prefer a candidate whose resume indicates he/she has excelled amongst an elite peer group

Further Information:
Start Date: ASAP
Benefits: Medical, Dental, Vision, 401k, Commuter Benefits, and unlimited vacation/sick time
Position reports to: Director of Product

Craftsy is conveniently located in LoHi, with easy access to downtown, the Cherry Creek/Platte River bike path and I-25.

To be considered for the position: Please submit a resume and cover letter explaining why you're interested in this position, your relevant experience, and some short and/or long-term career objectives (in other words, what do you think you can gain from this position as it relates to your personal and professional goals?)