Performs responsible professional work in support and assistance of agency clients with personal, social, health and economic needs, by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties to provide direct or indirect service to the citizens may be assigned.
- Makes comprehensive assessment of families/clients in crisis
- Analyzes needs and coordinates resources, which will support the family/client
- Develops and implements a plan of action for the family/client which directly involves family/client input;
- Engages family/client and community in problem solving, conflict resolution and achieving goals in order to resolve the crisis;
- Stabilizes and improves family/client living and interpersonal skills through counseling and referrals to collateral resources;
- Executes complex and critical decisions involving families/clients in crisis, under possible adverse conditions
- Performs scheduled and unscheduled field visits in frequently highly volatile and dangerous environments
- Participates in extensive networking and collaboration with community and professional agencies, both public and private
- Provides analysis, recommendations and testimony in complex court proceedings, which requires thorough assessment and documentation of the family/client's situations; assists in formulating recommendations on difficult and important technical problems relating to the court action;
- Interprets, implements and administers complex policies, regulations, and laws, and refines established complex procedures which require frequent independent thinking and resourcefulness in a complex environment;
SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.
- Assists in the evaluation of programs and services rendered to families/clients
- Processes financial documentation related to family/client services
- Interprets agency programs to other agencies, community groups, and associations;
- Identifies homes suitable for placement of children and adults
- Researches and develops community resources, gives presentations, and participates in interagency meetings such as FAPT, eligibility, and IEP meetings with schools;
- Transports clients to medical and mental health appointments
- Assists in the operation of emergency shelters.
- Other duties to provide direct or indirect service to the citizens may be assigned.
- When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
Minimum Education and Experience Required:
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE Bachelor's degree from four-year college or university in a human services field, or possess a bachelor's degree in any field, accompanied by a minimum of two years of appropriate and related experience in a human services related area.
Additional Essential Functions when assigned to Foster Care Prevention/CSA · Completes New Foster Care and CPS worker training; · Provides intense services and case management to at risk youth and their families; · Participates in Family Assessment and Planning Team as needed; · Provides family assessment and intervention to avert the necessity of placement of children into Foster Care; · Provides support for families and children to keep families intact
Possess of valid driver's license issued by the Commonwealth of Virginia and acceptable driving record according to City criteria. (See Driving Criteria Here)