Security Officer
The Millard Group, Inc - Shawnee, OK

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The position is to provide security services at the Shawnee Mall.



Monitor personnel and visitors to ensure authorized ingress/egress to facility.

Check and Monitor all interior and exterior doors to ensure proper security and alarm status.

Reporting of all activities, conditions or problems related to assigned inspections or security/safety issues

Challenge all personnel found in restricted areas and properly document all incidents

Provide escorts to employees and visitors between the building and to their vehicles when requested

Provide daily shift reports and pass down information

Provide security services at Special Events

Develop and maintain Post Orders and procedures

Ensure officers perform and record all foot and mobile patrol rounds as prescribed

Ensure that officers respond to emergency situations as required

Maintain inventory of assigned site keys

Ensure that all access points (doors, gates, enclosures, etc.) are unlocked and locked as prescribed by Mall management

Prepare incident reports for any slip, trip, or fall reported to Mall management or security on the premises

Respond to any reports of criminal activity with appropriate notification/request for assistance to local law enforcement

Removal/request for law enforcement assistance involving Mall patrons for disorderly conduct, gang activity, fighting, shop lifting, damage to property, or other activities which may result in injury to persons or property.


Knowledge of security policies and procedures.

Ability to stand or walk for 6-8 hours per shift.

Knowledge and physical demands for any general functions, as needed to ensure all functions are completed to customer satisfaction.

Customer Service

Provide superior customer service to Mall Management; provide timely and courteous responses in order to meet customer needs.

Establish and maintain open lines of communication with the site Manager.

Required Skills


Three (3) years of experience in the security field

CLEETS certification

Customer service focus

Sound problem-solving and decision-making capabilities

Approachable and flexible; adaptable to changing business priorities

High personal standards of integrity; able to handle highly sensitive matters

Required Experience


High School Diploma or equivalent preferred.

Three (3) years experience in security