LABORATORY ASSISTANT, CLINICAL
Massachusetts General Hospital (GHC) - Boston, MA

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Job Description

The CLA I (Accessioner) reports to the Supervisor of the surgical pathology laboratory and performs required clerical and technical functions required for the efficient functioning of the laboratory.
  • Receive, verify and enters patient, test, and compliance information into LIS computer system
  • Generate barcode labels, label surgical specimens, print specimen cassettes and matches specimen and cassettes.
  • Respond to telephone inquiries regarding surgical specimen, patient test results and related information; forwards technical questions to lab supervisor or laboratory director, as appropriate.
  • Distributes Surgical Specimens to various Pathology Services.
  • Files requisitions.
  • Maintains safe working environment.
  • Acts as a resource to and assists in the training of other personnel.
  • Handle Special specimens and send outs.
  • Aids Pathologists Assistant’s, Pathology Residents, Fellows and Staff material management and special projects, as needed.
  • Troubleshoots patient demographic and insurance issues using various online resources (i.e. PAT_COM)
  • Performs other clinical laboratory assistant duties and responsibilities as required at the direction of lab supervisor

Lab Specific:
  • Photocopies requisitions for billing/compliance team requiring ICD-9 coding. Participates in billing inquiries as requested.
  • Follows all safety (including infection control and hazardous material) policies and procedures. Notifies lab supervisor of unsafe conditions.
  • Successfully participates in annual Health and Safety Training and Compliance activities.
  • Adheres to proper handling of specimens.
  • Participates in cost effectiveness planning and inventory of supplies, as requested.
  • Resolves patient identification problems with appropriate care unit. Contacts care units to report specimen problems such as inaccurate labeling, incorrect sample, improper packaging and handling. Records events in Logs.
  • Follows standard precaution and wears PPE to perform task as indicated in the Safety Manual.
  • Adheres to procedure for the “Handling of Unacceptable Specimens” as established by laboratory administration.

Requirements
  • High School Diploma or equivalent required
  • Interpersonal and communication skills to interact effectively with individuals in the lab and hospital.
  • Ability to multitask and work accurately under stress of time constraints and heavy workload demands.
  • Neat and orderly work habits.
  • Careful attention to detail on laboratory requisitions.
  • Ability to complete competencies successfully.
  • Possess manual dexterity and visual accuracy.
  • Accurate computer skills
  • Demonstrates excellent dependability/reliability, accuracy, prioritization, problem solving, customer service and teamwork.
  • Potential to work across laboratory specialties
  • Advanced understanding of LIS and compliance issues.
  • Appropriate level of professionalism
  • Ability to type 40-60 words per minute.
Working conditions:

May be exposed to disease-bearing specimens, hazardous chemicals or fumes, other hazards normally associated with a clinical laboratory setting. Work environment may be noisy or crowded.

Massachusetts General Hospital - 22 months ago - save job - copy to clipboard