The Alarm Operator is responsible for service, monitoring and dispatching fire, burglar, and panic alarms for all Walmart facilities in the US and Puerto Rico. The Operator communicates and helps resolve alarms issues and emergency calls with the Fire/Police departments, Home Office, and Store Managers. The responsibility includes manning the field emergency and disaster hotline.The Operator is also responsible for monitoring, reporting, and escalating emergencies and international crisis to the Emergency Operations Center.
This is a 3rd shift/ weekend position.
Good interpersonal skills, ability to communicate clearly in an emergency operations environment. Have the ability to multi-task, good computer skills using basic Microsoft office applications, good phone skills and ability to work in a confidential environment. Ability to handle stressful situations and be punctual when reporting for duty, Applicant must be willing to work weekends and holidays.
Additional Preferred Qualifications
2+ years experience using Microsoft Office Word, Excel, Project, and Outlook.
I + years experience in an alarm monitoring central station, operator, police, or 911 dispatch center
1+ years experience with fire/burglar/panic/91 1 automation software.
Coordinator, Communications, Alarm Central
Walmart Stores - 2 years ago
Wal-Mart Stores, Inc., branded as Walmart since 2008 and Wal-Mart before then, is an American public multinational corporation that runs...