Solution Support Specialist- Dealer Sales
Ricoh - Nashville, TN

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Provides Dealer IT, advanced sales staff, and technical support staff with pre- and post-sales training on Ricoh hardware and Ricoh 3rd-party software solutions. Territory of AL/MS/TN/LA/northwest FL. Candidate must reside in territory- Nashville, TN or Memphis, TN preferred.


  • Supports Dealer sales efforts by providing technical assistance with solutions and hardware demonstrations during technical sales calls.
  • Acts as a liaison from Dealer IT departments to Ricoh Marketing for product and solutions feature and capability requests.
  • Communicates updates on competitive intelligence as it relates to Ricoh products in the field.
  • Acts as a liaison from Dealer Sales and Sales Management to 3rd-party solutions providers.
QUALIFICATIONS (Education, Experience and Certifications)
  • College degree in computer science, or equivalent technical experience with a strong technical background
  • Industry-related experience with demonstrated technical skill set
  • CTT+, CDIA+, MCSE or Net+ or other certifications as required
  • Excellent communications, presentation and interpersonal skills
  • Excellent time management skills
  • Good analytical and PC skills
Ricoh Americas Corporation offers a competitive compensation package that includes base salary, medical/dental, 401(k) and more. As part of our pre-employment process, we require that applicants agree to submit to drug and background screenings. We will contact only those who are a potential match.

Integrity...Commitment...Imagination...Team Work...

As a global leader in the imaging technology and office automation industry, these are the qualities Ricoh Americas Corporation seeks in our staff. Ricoh Americas Corporation is a wholly-owned subsidiary of Ricoh Company, Ltd., the 74-year-old leading supplier of office automation equipment and electronics, with fiscal year 2009 sales in excess of $21 billion. If you are a highly motivated professional with the talent we seek, now is the time to join Ricoh Americas Corporation!

At Ricoh Americas Co, "Equal opportunity" is more than a line at the bottom of an ad. It's a commitment we put up front. EEO M/F/D/V.

No Recruiters or Agencies, please

For more information on Ricoh Americas Corporation, please visit us online at

About this company
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Ricoh Americas represents Japan's Ricoh Company in Central America, North America, and South America. The unit markets, sells, and...