At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Insightful expertise is a core value at ADP. In Major Accounts Services, it means that we build exceptional business solutions for our clients so they can focus on what matters most to them - growing their business. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.
Project Management at ADP . It's at the heart of our growth. With us, you lead projects within and across our businesses. You understand our business environment. You manage by influence. You combine your analytical and management skills to ensure projects move forward - on time, within scope and within budget. You are given the tools to succeed, with continuous opportunities to train and advance.
The job focus of the Project Manager II is to provide accountability for executing the "OneADP"a; Project Management methodology for all assigned projects spanning multiple products and business units. Project Managers (PMs) collaborate and consult with client and ADP Project Teams to manage the project scope and overall client experience during all phases of the implementation. They oversee development, communication, control and execution of project plans in a manner consistent with the framework of "a;OneADP"a; solution delivery. PMs ensure client needs are satisfied by delivering projects with a high degree of quality. PMs ensure internal and external partners who may represent multiple functions and relationships understand and adhere to key time frames and quality goals. PMs also ensure resources are shared dynamically to meet the demands (internal and external) of specific areas.
Ongoing responsibility for the ADP Major Accounts Project Management Methodology handbook in liaison with the Project Office and ensuring compliance through quality assurance and post implementation reviews. The aim is to ensure consistency across all projects.
Ensure the methodology is aligned with best practices, and includes clear standards and templates.
Manage issue resolution and follow-ups for all projects
Facilitate client project kickoff session, internal project meetings and ongoing client status meetings
Monitor client satisfaction and ensure project milestones are met.
Handle escalations as needed
Provide guidance and facilitate communication to stakeholders regarding the implementation of deliverables , project concepts, and schedules to ensure management of client expectations.
Establish and maintaining project files, according to the ADP Project Management Methodology.
Ensure Client requirements are clearly communicated and understood.
Delegate tasks and responsibilities to project team members
Follow up and monitor delegated tasks and responsibilities and ensure compliance with ground rules and milestones.
Serve as client advocate and liaison between the client and ADP, including Client C Level, Client Project Manager, project team members, ADP Management.
Manage client project expectations.
Provide and escalation point for project issues
Foster team work and ownership of team tasks
Manage internal interpersonal issues
Manage the ongoing quality of service provided
Identify and apply improvements for implementations and methodology
Experience, Skills, Academic:
Minimum of 3 years of project management experience or minimum of 2 years of directly related ADP implementation project experience with resultant product knowledge and increasing application and demonstration of project leadership skills.
Clearly possesses both advanced knowledge of functional area, plus in-depth knowledge of related company products.
Recognized as having advanced knowledge of assigned topics and as an overall expert in managing project.
Bachelors Degree in Business Administration or related field or equivalent in education and experience required. Professional certifications (CPP or PHR) preferred.
Continuing education or certification in Project Management is helpful.
Strong negotiation skills
Competent in Microsoft Office Applications
Demonstrated project leadership
Demonstrated conflict resolution skills
Excellent communication skills (persuasion, motivation)
Excellent analysis skills
Strong relationship building/networking skills
Results-orientation/exceeding client expectations
Creates and articulates a clear sense of direction
Champions ADP processes and tools
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "a;Most Admired Companies"a; by FORTUNE® Magazine, and recognized by Forbes® as one of "a;The World's Most Innovative Companies,"a; ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
Area of Interest:
United States, Virtual
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