Human Resources Director
Travelers - Hartford, CT

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Solid reputation, passionate people and endless opportunities.

That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

The HRGeneralist/Director: Directs all human resource activities and drives results for all human resource efforts for assigned customers in Information Technology. Provides a high level of coaching and counseling to management and employees in order to enhance individual contributions. Engages in the performance management, talent identification, development planning, and compensation calibrations within client group. Contributes to business planning by understanding and applying thoroughly analyzed workforce metrics. Participates in the development of human resources policies and programs by partnering with employee relations, compensation and other functional specialists. Demonstrates capabilities as an HR teamplayer in helping to develop HR strategies and initiatives. Manages an HR Manager and serves as back-up to HR VP and team members as needed.

Partners with business partners to make compensation decisions (e.g. base pay, incentives) which drive business results and support our pay for performance philosophy.

Ensures the communication and execution of our compensation philosophy.

Organization Effectiveness
Administers and communicates HR policies and programs.

Ensures that human resources services delivered directly or indirectly are necessary, cost effective and in support of the business plan.

May lead the human resources planning effort within the customer groups to ensure that there are adequate numbers of trained staff to accomplish business objectives and that appropriate human resource systems are in place to select, reward, train and motivate staff. Encourages progressive management and leadership characteristics and empowered staff by providing needed tools.

Develops an effective partnership with line business clients through consultation on human resources strategic and operational issues as related to the business plan.

Ensures compliance with federal, state and local laws that impact HR; responds to government and employee inquiries or complaints, coordinates their resolution.

In conjunction with other human resources staff, participates in the development of necessary policies and practices to ensure that they are consistent with overall corporate direction and in support of customer group plans.

Consults on organizations effectiveness to include re-engineering, management/employee development, workflow efficiencies, organization change and transition management.

Assists management with cultural assessment and issues resolution.

May participate in functional initiatives, e.g. College Relations, Diversity event, that have an Enterprise impact.

Performance Management
Provides advice and guidance on employee relations' issues, progressive discipline and documentation requirements to management.

Develops interventions (proactive and reactive) that support employee relations and organizational effectiveness. Drives organizational metabolism.

Provides consultative support in the development and administration of Affirmative Action Programs, responding to discrimination complaints or charges, and coordinates their resolution with Employee Relations.

In partnership with Employee Relations Representative track and assess employee relations activity in customer group. Develop action plans as necessary to address trends/issues.

Employee Development/Talent Management
Plans and executes the human resources planning effort with the customer groups to ensure that there are adequate numbers of trained staff to accomplish business objectives.

Counsels management on HR policies, staff career development, succession planning and other topics in support of business plans.

Leads orientation/onboarding and assimilation processes for new Managers.

Manages an HR Manager.

Staffing and Recruitment
Ensures that appropriate human resource systems are in place to select, reward, train and motivate staff.

Stays current and is aware of social, economic and other trends that may affect the business or the direction of human resources policies and programs.

Actively partners with Talent Acquisition resources to establish recruitment plan, ensure best uses of resources, and participates in selection process.

Training and Facilitation
Designs, develops and delivers HR related training to business partners, i.e.: Performance Management, Sexual Harassment, Managing a Diverse Workforce, etc.

Provides facilitation of meetings as required, such as assimilations, developing team values, operating principles, etc.

May facilitate Enterprise Leadership & Development courses, e.g. Leading People, Leading Teams.

Work Experience:
A human resource professional with 15+ years of broad based generalist experience. Demonstrated abilities to support senior leaders and complex organizations. Comfortable with matrix reporting relationships. Able to influence, analyze; be instinctive and courageous; deals well with ambiguity; dedicated and committed to the HR profession. Previous management experience a plus.

Critical HR competencies:
Credible Activist
Change Champion
Capability Builder
Technology Proponent
HR Innovator & Integrator
Strategic Positioner

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.