Quality Decision Support Coordinator Northeast Hospital Systems -
Beverly, MA
Full-time, Commission
The Decision Support Coordinator is responsible for coordinating and managing data, dashboards and data display for all metrics used within the Performance Improvement Program/Plan. In addition, the Coordinator is responsible for data management of medical staff department and physician specific data that supports Ongoing Professional Practice Evaluation (OPPE) and medical department performance improvement initiatives. The Coordinator is responsible for the integrity of data and seeking out assistance and solutions if the information is not as expected or if trends or issues arise.
The Decision Support Coordinator collaborates with each of the Performance Improvement Leads and other organization leaders to assure data integrity, effective data retrieval systems and appropriate strategies for data presentation, display and communication. As data coordinator for the PI Department this position is responsible for the design, management presentation and integrity of data collection, data analysis and data interpretation related to the portfolios of work within the Performance Improvement Department, including, but not limited to patient safety and regulatory compliance, infection prevention and control, core measures and other externally reported metrics, patient satisfaction and physician and medical staff performance improvement (OPPE).
The Coordinator will support the data display and analysis of quality monitoring and hospital approved performance improvement initiatives and teams. The Coordinator is responsible for obtaining data, hospital reports and benchmark rate reports from internal applications (Meditech, Avega, Picis, etc.) and numerous external applications such as QNET/QIP, Press Ganey, the Maryland Indicator Project, MassHealth, LeapFrog, AHRQ and Pay for Performance Projects, etc. He/She creates dashboards and control charts for quality projects accurately and timely, in order to display key performance measures and track progress toward goals. This position assists PI leadership with data aggregation and submission for various initiatives and reporting requirements including, but not limited to: The Joint Commission, Blue Distinction, NSQIP and LEAPFROG.
Education/Experience:
Bachelor’s Degree in an analytic field (business, statistics, etc.) Master’s Degree in Business, Public Health, behavioral science or related field preferred. Minimum of five year’s experience in quality/data management in a clinical health care environment with increasing responsibility Proficient in Windows-based operating software and systems that include MS Word, MS Excel, MS Access and MS PowerPoint. Experience in application management and project management Strong analytical skills, including data entry, manipulation, display, management and development of control charts and data analysis required. Excellent written and oral communication and presentation skills required. Knowledge of patient quality, safety and satisfaction and performance measures and indicators, data definitions and sources and relevant national databases and benchmarks; knowledge of healthcare quality, safety and satisfaction data design, collection, aggregation and summarization; and expert knowledge of performance improvement models, methods and systems required. Ability to work under minimal supervision, ability to adapt quickly to changes within the work environment required. Must be a team player and have proven success applying a team approach and the ability to work in conjunction with nurse managers, nurse directors and staff in a supportive way to troubleshoot and resolve issues. Is able to address difficult situations with tact and diplomacy. Demonstrates the ability to use critical thinking and problem solving to promote and implement solutions.
Certification/License: CPHQ recommended
Facility: BeverlyHospital, Beverly MA
Department: Performance Improvement
Full time - 40 hrs/wk; M-F
Being an employee of Beverly and Addison Gilbert hospitals means more than just having a job. It means joining a team of people committed to providing the leading edge of caring like no other hospital system. Our combination of expert medical care, advanced technologies, and genuine commitment to treating our patients with warmth and dignity make Beverly and Addison Gilbert hospitals an organization that people are proud to be a part of.
We offer a wide variety of benefits options to meet the diverse needs of our employee population. In addition to health, dental, vision, and life insurance we also offer:
A voluntary 403(b)
Free Parking
Company funded Pension Plan
Flexible Spending Accounts
Paid Time Off
Tuition Reimbursement
Weight Watchers at work
On-site financial and retirement education programs
Our Concierge Program provides savings on phone service providers, car rentals, computers and auto purchases. Northeast Hospitals offers discounts on movie tickets, professional sporting events, ski passes as well as amusement and water parks.
When you apply for this position you will be directed to our website to complete an application.
Monster - 12 months ago
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