Front Desk Manager is responsible for: supervision of the daily operations of the Front Desk Staff to maximize revenues and profits while attaining optimal guest satisfaction; responding to guest's special requests, needs, problems, issues and concerns; accommodating groups to ensure optimal levels of guest satisfaction and repeat business; monitoring and controlling daily revenues and expenses; ensuring procedures are followed and proper controls are in place to minimize losses and expenses and maximize hotel profits; supervision of the Front Desk Clerks; interviewing, scheduling, training, developing, empowering, coaching and counseling; incorporating recommendations in performance reviews; resolving problems; and providing open communication and advising on discipline related issues, as appropriate. Requirements include: four year college degree, or equivalent education/experience; minimum of three months of employment in a related position; the ability to communicate in English; a second language is desirable.
Interstate is an EEO/AA/M/F/D/V employer.
Seeking a customer friendly manager!
Applicants must have 2 years proven experience in a management position and preferably in the Hospitality field.
flexible schedule a must
Welcome to the Sheraton Myrtle Beach Convention Center Hotel, Myrtle Beach's premier AAA four-diamond hotel. Our hotel is conveniently attached to the Myrtle Beach Convention Center, offering a combined total of 200,000 square feet of conference space. We are also only 10 minutes from Myrtle Beach Airport and provide complimentary roundtrip airport transportation. Situated in Myrtle Beach's central business district, we are within steps of all Myrtle Beach has to offer. Sunbathe, stroll, swim, or fish on the wide beaches of the Atlantic Ocean. Or enjoy unique shopping, casual dining, a variety of attractions, and exciting nightlife at Broadway at the Beach. Coastal Grande Mall, one of South Carolina's newest and largest shopping complexes, is just 10 minutes away. Myrtle Beach's finest golf courses are within a 10-minute drive as well. After an exciting day of activity, relax in our first-class hotel where friendly service and a contemporary design await you. Enjoy dinner in Vidalia's Restaurant or an afternoon cocktail at M-Bar, offering complimentary wireless High Speed Internet Access. Find total comfort in our 402 spacious guest rooms between the seven-layer feather bedding. Stay connected to those at home or at work using the High Speed Internet Access. The best of Myrtle Beach is just outside your door at Sheraton Myrtle Beach Convention Center Hotel
Division : Rooms - Front Office/Guest Services
Facility : Sheraton Myrtle Beach Convention Center Hotel, SC
Category : Hospitality
Interstate Hotels & Resorts - 2 years ago