Associate Department Application Specialist, Distribution - Dover, NH
Liberty Mutual - Dover, NH

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Liberty Mutual Personal Markets is actively searching for an experienced Associate Department Application Specialist. In this role you will assist in the development, execution and maintenance of process and automated solutions to ensure operational effectiveness and continual improvement. As a member of the Data Team, you will be responsible for conducting analysis and research of specific departmental applications to improve data quality, application performance and customer experience. You will analyze and document business problems, and develop and execute test plans when appropriate.

Most importantly, you'll be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day.

Assist with solving routine systems operational and support problems.

Generate operational reports for management using various database querying tools.

Maintains a strong understanding of department operations and develops appropriate systems to create operating efficiencies.

Analyzes system changes, enhancements and new programs appropriate for departmental needs and objectives.

May be assigned to perform business analysis tasks including: specifications writing, test planning, testing, procedure and operational manual writing, data entry, presentation design and production materials, spread sheet and graphics production.

May be assigned to perform workflow, process and data analysis for minor system enhancements and small projects.

May assist with evaluating business requirements, system requirements and data models for new projects.

Bachelor's Degree in business or technical discipline and 1 years related experience, or equivalent combination of education and work experience.

Knowledge of business operations, objectives, and strategies as well as business process and information flow.

Ability to perform analysis and problem solving to create operating effectiveness through manual and automated systems.

Oral and written communication skills.

Knowledge of Microsoft Excel, Access and SQL querying language preferred.

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

401K and Company paid pension plan

Medical coverage

Dental coverage

Paid time-off


Discounts on automobile and homeowner's insurance

Discount fitness memberships

Flexible spending accounts

Tuition reimbursement

Vision care coverage

Work/Life resources

Credit Union membership

Employee and Dependent life insurance

Disability insurance

Long-term care insurance

About this company
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At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and...