Reporting Analyst - Retail Collections Portfolio
Sovereign Bank - Rhode Island

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This position is located in East Providence, RI.

Job Duties

Responsible for daily production of all delinquency, charge-off and recoveries reports used to support Retail Collections and Operations. Additional responsibilities will include; conducing trend analysis to identify any factors that will affect the collectability of the
Retail portfolios each month; generating various portfolio projections.

The incumbent will be responsible for creating and generating various reports; includes the designing, testing and distribution of the reports needed to communicate the success/failure rates of various strategies or pilot programs. Additionally, this position
will process and reconcile all charge off and recovery entries as needed for any assigned portfolios; support the management of external agencies through daily interaction and communication with external agency managers and supervisors. Responsible for tracking and reporting external agency recovery performance to the bank. Assist in special
projects as assigned.

Creates and distributes daily production of reports used in Operations and Retail Collections.

Creates and provides monthly portfolio projections using techniques such as regression modeling for use in formulating collections KPIs.

Creates data files for use in debt sales or outsourcing to external agencies.

Designs, tests and distributes performance reporting for various strategic initiatives.

Identifies trends using various collection indicators.

Interacts with agency managers and supervisors to communicate bank policy changes on account collection, roll out of new products and communication of recovery performance results.

Process and Reconciliation of charge off and internal / external recoveries.

Tracks, monitors and reports on Retail Collection portfolio delinquency, charge-off and recovery performance and inventories.


Education: HS Graduate or Equivalent

Experience - At least 7 Years

Previous reporting and collection experience required.

Contact Information

Ruijie Zhuo-Sumera

Job ID: 50564


Performs job requirement/responsibilities in compliance with applicable laws and regulations

To express interest in and be considered for a position, please provide your background information and work experience by completing the employment application in its entirety. Incomplete information may result in rejection of your application from consideration.

About this company
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Santander Holdings USA is the parent company of Sovereign Bank, which reigns in the Northeast with more than 700 branch locations....