Medical Records Technician Supervisor
Department Of Veterans Affairs - Buffalo, NY

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Vacancy Identification Number (VIN): 850573 (Include on all documents)

WHO MAY APPLY: This position is open to all U.S. Citizens.

To fulfill President Lincoln's promise - "To
care for him who shall have borne the battle, and for his widow, and his
orphan" - by serving and honoring the men and women who are America's

vacancies are advertised at the range of grades covered by the VA
qualifications standard.

As a VA
professional, your opportunities are endless. With many openings in the
multiple functions of VA, you will have a wide range of opportunities at your
fingertips. Not only is it the largest, most technologically advanced
integrated health care system in the nation, but we also provide many other
services to Veterans through the Benefits Administration and National

NOTE: The full performance level of this vacancy is GS-9.
The Professional Standards Board (a peer-review group) will review the
selected candidate’s education and experience and recommend the grade and step
at which the candidate will be placed.
The salary is based on the grade and step approved for the selected
How would you like to become a part of a team
providing compassionate care to Veterans?

VA encourages persons with disabilities to apply


You must be a U.S. citizen to apply for this job.
Designated and/or random drug testing may be required.
Subject to a background/suitability investigation.
English Language Proficiency Required

Must pass pre-employment physical DUTIES:
This position is located in the Health Information Management Section (HIMS) of the Patient Care Administrative Services (PCAS) at the Western New York VA Medical Center. The duties and responsibilities are carried out throughout the medical center including all administrative and clinical areas involved with the service. The Health Information Management Specialist at this level is generally a supervisor for the Records, Processing, Scanning, Physician Review and Release of Information Units.

Other duties also include but are not limited to:
Technical Expertise:
  • Assists in planning, collecting, aggregating, analyzing, and disseminating individual patient information;
  • Ensures document are electronically authenticated with the timeframes outlined in facility Guidelines;
  • Monitors, typed, transcribed, and dictated documents on a daily basis for quality, accuracy, and timeliness.
Supervisory Functions:
  • Develops performance standards and conducts performance evaluations;
  • Participates on the interview panel for new employees, recommends selection, and carries out training and development of reassignments, awards or disciplinary action;
  • Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees.
Tour of Duty: Monday-Friday, 7:30 am to 4pm; subject to change based on Agency needs. QUALIFICATIONS REQUIRED:


a. Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified candidates in accordance with chapter 3, section A, paragraph 3g, this part.)

b. Experience and Education

(1) Experience. Two years of experience that demonstrates the applicant’s ability to perform the work, or provides familiarity with the work. Six months of the required 2 years of experience must have provided the knowledge, skills, abilities, and other characteristics (KSAs) needed to perform MRT work. OR,

(2) Education. Successful completion of an associate’s degree with a major field of study in medical record technology/health information technology which was accredited by the American Health Information Management Association (AHIMA) at the time the program was completed. OR,

(3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. The following educational/training substitutions are appropriate in this provision for combining education and experience:

(a) Successful completion of an associate’s degree in a field of study other than medical records/health information will substitute for 18 months of the required experience.

(b) Successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training, obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision, may be substituted on a month-for-month basis for up to 1 year of experience.

(c) Successful completion of a post-high school course of study in medical record technology, which includes courses in anatomy, physiology, and medical record techniques and procedures, may substitute on a month-for-month basis for up to 1 year of experience.

(d) Successful completion of post-high school courses for medical administrative personnel, obtained in a closely supervised training program given by the Armed Forces, may be substituted for experience on a month-for-month basis for up to 6 months provided the training program included courses in anatomy, physiology, and medical record techniques and procedures.

GS- 9

(a) Experience. One year of experience comparable to the next lower grade level and must fully meet the KSAs at that level. In addition, the candidate must demonstrate the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs:

Knowledge, Skills, and Abilities

  • Ability to work with a team to provide technical guidance, plan, organize, and coordinate activities of a medical record function in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work, approving leave, etc.;
  • Comprehensive knowledge of medical record technology theories, methods, procedures, and techniques for assigned areas; and
  • Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
  • Ability to manage priorities and coordinate work in order to complete duties in an accurate and timely fashion;
  • Ability to follow-up on pending issues and demonstrate an understanding of the incomplete work;
  • Ability to accomplish program goals and adapt to changing priorties;
  • Ability to demonstrate appropriate human resources management skills;
  • Ability to manage and supervise employees.
  • Supevisory experience in this or a related field is a desired quality for this position.
For more information on these qualification standards, please visit OPM's web site at .


APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accred-itation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Veterans' Preference:
When applying for Federal Jobs, eligible veterans should claim preference on their application or résumé. Applicants claiming 10-point preference must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted 5 points tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 prior to appointment to document entitlement to preference.

For more information on Veterans' Preference, please visit BENEFITS:

for the Department of Veterans Affairs offers a comprehensive benefits
package that includes, in part, paid vacation, sick leave, holidays, life
insurance, health benefits, thrift savings plan, and participation in the
Federal Employees Retirement System. In addition to traditional "dollars
and cents" benefits, we offer a range of benefits to help balance
work and life. For more information please visit us at .

job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive

Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn
annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the
number of years they have served as a Federal employee. VA may offer
newly-appointed Federal employees credit for their job-related non-federal
experience or active duty uniformed military service. This credited
service can be used in determining the rate at which they earn annual leave.

INTERVIEWS: Any interviews that may be conducted for this position will use the Performance Based Interviewing (PBI) process. Further information is available at .

Probation: Position is subject to a one (1) year trial period.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...