Store Manager
MarketSource Inc. 29 reviews - Oklahoma City, OK

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MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.

MarketSource is currently searching for a Store Manager to work within our partner a National Retailer. This is a full-time position designed to increase sales and revenue of wireless products and services through direct selling within our partners National Retail locations. The Sales Manager will directly manage 1-4 sales reps. This could include both full and part time associates.

Driving sales productivity and customer satisfaction within Client’s retail locations on various Wireless products, accessories and services to customers

Engaging in side-by-side selling with retail associates

Growing the retailer’s wireless division sales performance and other key metrics through sales, training and marketing promotions

Developing and managing in-store promotions, and coordinating with appropriate personnel

Implementing and managing wireless sales events in retail locations

Positioning Client’s value, including but not limited to:
Creating product and brand awareness for various wireless products

Communicating competitive knowledge and advantages of various wireless carriers products and services

Communicating Retailers benefits compared to competition

Effectively communicating various wireless carriers plans, features, products and services to customers

Creating first-rate customer experiences

Supporting select retail outlets in assigned geographical territory

Training and Coaching :
Providing Client product and service, including but not limited to

Providing customer service consultation within retail locations

Ensuring that retailers associates are trusted wireless experts of all wireless carriers products and services

Coaching for content and skill improvement to the retail store management and sales associates

Providing positive reinforcement and adult learning techniques to promote learning and skill improvement

Providing general coaching to sales associates to sell/demonstrate wireless products and services to potential customers

Maintaining sound knowledge of multiple carriers wireless products and services

Attending requested training sessions and conference calls

Reviewing new product and service offerings from Client

Relationship Development:
Establishing and managing critical relationships within retail stores

Developing and managing positive business relationships with retail store management and employees

Consulting with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly Client goals, including but not limited to:

Managing and tracking progress against plan

Communicating progress and opportunities with store managers and Client leadership

Meeting regularly with store management including site visits

Serving as a point-of-contact for business consultation

Serving as a point of escalation for questions or issues including individual customer issues

Partnering with store managers, ensuring correct product mix and quantities, including but not limited to:

Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance

Increasing visibility of wireless carriers products and services

Restocking merchandise as needed and allowed

Working with in-store personnel.

Participating in retail partner’s weekly sales meeting, including but not limited to:

Providing regular reports to sales leadership

Participating in and completing required sales training

Directly manage 1-4 retail sales reps

Representing Client and MarketSource in a professional manner at all times

2+ years training, sales, retail management or related experience

Retail Management experience preferred

Excellent communication skills

Knowledge of wireless industry preferred

Proven record as leader, organizer, and/or teacher

Flexibility to work weekends

Proven self starter

Ability to take complex technology to simplified consumer value proposition

College degree preferred

Physical Job Requirements:
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items

Requires the ability to move around the store and maneuver merchandise when necessary

Walking and Standing

Requires moving around the store to assist Customers

Identifying and reading reports

Requires recognizing, identifying and using products and necessary reports

Required Skills

Required Experience

About this company
29 reviews
MarketSource will be implementing Apple Demo Day events at all Circuit City locations across the country on the following dates