Financial Counselor ATL Trident (Parallon)
Trident Medical Center - Charleston, SC

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GENERAL SUMMARY OF DUTIES

  • Reviews alpha census daily and visits in-house patients; collects
estimated patient liable amounts; works closely with outside agencies to ensure patient coverage.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:


Visit all self-paying patients in-house



Provide estimates to patients and/or physicians as requested



Generate insurance verification and precertification reports daily and follow up with case management

and insurance verification departments as appropriate



Post ER and Patient Access deposits into PA system



Contact insurance companies for patient benefits and precertification requirements



Review alpha census daily for visits exceeding the original length of precertification and work closely

with utilization review for concurrent certification



Assist patients with payment arrangements and charity applications



Work closely with outside agencies in helping patients apply for Medicaid and state aid



Maintain insurance files regarding updates and changes



Forward problems or concerns to Patient Access Manager



Enter pertinent insurance information into CPCS and prorate account



Enter notes into the collections system for all patient encounters



Maintain professional image and implement excellent customer service to customers



Complete financial analysis and collect estimated patient liabilities



Follow up with patients for necessary signatures if they were incomplete at time of hospitalization



Consistently receive and receipt payments from patients for hospital services in accordance with internal cash control procedures



Interact with Patient Account Services Insurance Verification Department in establishing up-front payment arrangements with patients



Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards.



Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.



Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”



Other duties as assigned

Qualifications

EDUCATION

High school diploma or GED required

EXPERIENCE

At least one year of collections experience required

Relevant education may substitute experience requirement

HCA Inc - 2 years ago - save job
About this company
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Joining the Lowcountry in 1975, Trident Medical Center is a 313-bed, tertiary-care hospital providing a comprehensive range of services and...