Restaurant Host/Hostess
Sapp Bros Travel Centers - Wyoming

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Will be expected to learn during the training program

Correctly perform all host duties

Use of correct tact, good manners and mature judgement in dealing with guests and all situations

Use of the 5 Step Guest Program

Familiarity and ability to correctly operate all machines and equipment required to perform host duties.

If hired for this position you must provide proper documentation establishing your identity and eligibility to be legally employed in the United States, be willing to undergo a credit, criminal background and employment reference check, and be at least 16 years of age.

Job Duties:
Guest Courtesy

Greet and seat guests

Maintain an efficient wait list

Maximize table turns and rotate seating for maximum guest satisfaction

Telephones answered politely and within 3 rings and with correct greeting

Operate cash register and take cash

Assist with guest inquiries

Assist with take out orders

Clean host stand and buffet area

Assist with restaurant cleanliness

Assist with food preparation-desserts, salads, salad bar and beverages

Assist with bussing tables

Guest satisfaction-WOW service

Satisfy guest complaints, quickly, nicely, and quietly.

Perform other duties assigned by your supervisor

Must adhere to the dress code and good hygiene standards

Work as a team with everyone and maintain a professional tone of voice and words with everyone at all times even during peak rush periods.